Reviews (652)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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Great app has wonderful features and makes it very easy to talk to your customers!
Very easy to use and set up! highly recommended! you can easily answer your customers' questions using their app on your phone.
Best app for support chat ever! I've tried so many apps and none worked as well as this one. Highly recommend this. Thanks!
Great app, easy to use! It helped us close a lot of transaction and we are highly recommending it. 5 Stars
I've gone through several other chat apps form competing companies. With the other apps I would always have reliability / connection issues. With Chatra, I never have any problems! I've finally found a keeper for my chat App. It always connects on mobile and desktop and I never miss chats like I was when using competitors apps. I highly recommend Chatra! If I had one suggestion, it would be to make the anonymous names a bit different. A few times they were too close to a believable name and I mistakenly called them that name :). But overall Chatra is by far the best chat app that I've used and plan to stay for a while!
VERY simple to install and get running,
customization afterward is a breeze.
Played with it a little and I must say the quality of this app is very impressive! Good job Team!
Friendly and simple... i highly recommended this app!
An absolutely amazing app! The best feature is its app response time. I've tried almost all free chat tools. As with most of them you don't get a live notification when your customers ping you. Chatra has helped me save customers and sales!
It has given us a new level of customer service, and helped limit returns.
Great app. Love the live view aspect. This app has helped our website develop and our business grow.