Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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Love Chatra! It's just me running my business and I needed something that I could easily reply to messages on my laptop or on the go (ie on my phone).
Ich mag die App sehr, sie ist einfach einzurichten und effektiv. Sie kommt bei den Kunden gut an und hat einen tollen Support!
Easy to use, great price and customers really like the option to contact us immediately! Thank you so much.
Love this app. Makes it so easy to communicate with our customers. Plus the whole team can use it.
Setting up this app was really easy and straightforward. I have just started using it, but I hope it will help me chat with undecided customers.
What I loved about chatra is their interface. Its intuitive and their support staff is quick and responsive. Icing on the cake: They don't talk in code and they understand you might not be from a coding background.
Essential Shopify add-on. I use it constantly!
Good addition, to the store, I think it allows customers to feel more connected. Customer service was very fast and responsive as well.
Fantastic app that has been with us almost since we first launched. I remember tracking the live visitor page to follow customers as they came on the site, great feature! The chat has gotten countless customers that I can only imagine would have left had there not been an automated chat prompt to reel the customer in. I also really like the flexibility of the automation and conditional logic that can be applied. I haven't fine tuned or used that many features, but from the options I have seen there is so much that can be done. Overall great app, one of the few on shopify's app store I don't mind subscribing to.
Just installed and I am very impressed! I love it. This will be very helpful for my customers.