Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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Exactly what we were looking for. Thanks team! This app fits in nicely with our existing theme, is easy to use and maintain and most importantly works perfectly.
Works exactly the way we want. Already thousands in sales and quotes requested from this app. I would; however, recommend a more significant notification for someone in my position. I'm am doing multiple chats, emails, phone calls, deep web searches and such so sometimes the ding (I've tried them all with screen pop-ups lol) gets ignored by my brain. Everyone has different abilities to disregard sound subconsciously or may have hyper-focus and this involves the Corpus Callosum. So, if chatra company studies different ways to break through this using notifications, that would be great.
I love this app. Very easy to setup. Great features even with the free version. Plus room to grown and expand if as our sales increase in the future. Thank you for providing a free and affordable solution.
We use the free version and it's awesome! If you were selling a more premium/complex/subscription product that requires more input from customer service, I could definitely see how the premium version would be worth the $$.
Truly looks & feels as a messenger app. Works wonderfully everywhere and does make it easy for the customers to reach you. Highly recommended!
LOVE! The app was easy to install and everything is going seamlessly. I'm very impressed and would recommend it to everyone.
Great chat app. Especially like how the chat box is persistent at the bottom of the page. Nice and clean look. Can work with any site.
Perfection addition. A quick and easy communication method for all. Bravo.
Hands down the best chat app we've tried so far! Seriously....well done guys! Easy to navigate, integrate and fun too. Keep up the great work.
Great setup & convenient for my team to handle customer service. It's good to have this app to serve our customer better. Recommended