Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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Very easy to install and to use. Been able to invite other employees, customize to a degree. Would recommend to anyone who needs a simple chat app.
Biggest request is to access from mobile.
This app has been really helpful in connecting with customers interested in finding a Parry Sound photographer, looking for headshots. So very helpful to communicate with clients. Very easy to set up/use, and implement. Thanks, Peter Istvan Photography
In our opinion the best and most complete app we’ve tried thus far . Hence the reason we rate it with 5 stars.
I used to use FB messenger but I realized not all of my customers have FB. Also, FB stopped notifying me when I would receive messages. Chatra always notifies me so I can respond to the customer quickly. Also there are a ton of other cool features that FB messenger doesn't offer! Thank you Chatra team!
This app is excellent especially the way it intergrates with the shopping cart to show you what customers are looking at and have in thier carts
Awesome is the best one word description for this app.
It had computer/apple/android chat functions so no matter what platform you are on you can chat with your customers. the email function is superb for when you are marked as away.
The integration is hands down one of the best and easiest apps to install and use along with quick communication from the developers.
A+ this app is among the best to have!!
Great app, very easy to use. That's a great solution to offer online chat service to your clients.
Chatra is very useful APP make my shopify better!
Quality tool that has been able to help meet the needs of customer questions in a timely manner.
We are using the paid plan on Chatra and we are quite happy how it works. The support is immediate and it is very straightforward. We are looking forward for all the new changes and for the option to add files and pictures on mobile and desktop.