Reviews (653)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

December 4, 2015

Great chat app, but the best part is the desktop and iPhone apps. They are very seamless and allow you have your chats pop up on multiple devices.

It is very user friendly and the comes with some great features for engaging customers. All the way down to ai pop up when your customers hit difficult to navigate pages, etc...

The app and chat are fairly customizable and the customization process is very intuitive. I would definitely recommend this as a chat app and we have used several.

Reefhydro
United States
12 months using the app
October 17, 2021

We are happy with Chatra on our website www.AsasWood.com It helps to make site alive and in action all the time. Also it is very important, that Chatra does not slow down the speed. Thank you!

❤️ AsasWood ❤️ Free Shipping Worldwide!!
Lithuania
12 months using the app
September 9, 2016

Hi everyone I picked up three chatting APP and checked out all of them but I chose Chatra because its support is amazing.The gurus walked me through patiently and even they helped me with coding as well that the other APP support team didn't do that.Chatra is a great app and easy to use I personally recommend you to use the APP.

Boosthotstyle Com
South Korea
11 months using the app
May 24, 2021

Happy with this app, very easy to use! The whole team uses it and communications are easy. Like that you receive email notifications and can work from there or the app.

Nourished
Netherlands
11 months using the app
February 28, 2017

Extremely simple and fast installation. Also very easy to customise the chat image, icon, colours, etc.

Haven't had any chat requests on it yet but so far so good!

Scopesonline
Australia
11 months using the app
April 28, 2020

Perfect. Love this app. It works perfectly is great value and easy to set-up and integrate into my Shopify store. It comes with some great settings to tweak to how you want it to work. Recommended.

Bitmap Books
United Kingdom
11 months using the app
December 13, 2017

Great app and works very well so far! Far superior to my old chat service!

Tonique Skincare
United States
11 months using the app
August 15, 2017

TOP SERVICE, GREAT FEATURES ON PAID ASWELL AS AMAZING FEATURES FOR THE FREE FOREVER PLAN <3

Bodyshopsupplies Co Nz
New Zealand
11 months using the app
May 31, 2021

The Free version is enough for our needs at the moment. I have been using this for almost a year now and it does the job right. Recommended. Support team is great also. -Maria

Mindray Accessories Australia
Australia
11 months using the app
August 3, 2019

Exactly what we were looking for. Thanks team! This app fits in nicely with our existing theme, is easy to use and maintain and most importantly works perfectly.

Expert Home & Office Services
United States
11 months using the app