Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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I really like this app. I can tell a lot of thought went into it and they continue to make improvements. You can personalize the appearance and content so that it reflects your brand/personality. I like that when a customer chats, you can see their geographic location as well as where they are in your shop. I also like that you can set a schedule for when your chat is active. The communication with the developer has been excellent: friendly, helpful and professional.
Great chat app, but the best part is the desktop and iPhone apps. They are very seamless and allow you have your chats pop up on multiple devices.
It is very user friendly and the comes with some great features for engaging customers. All the way down to ai pop up when your customers hit difficult to navigate pages, etc...
The app and chat are fairly customizable and the customization process is very intuitive. I would definitely recommend this as a chat app and we have used several.
We are happy with Chatra on our website www.AsasWood.com It helps to make site alive and in action all the time. Also it is very important, that Chatra does not slow down the speed. Thank you!
Hi everyone I picked up three chatting APP and checked out all of them but I chose Chatra because its support is amazing.The gurus walked me through patiently and even they helped me with coding as well that the other APP support team didn't do that.Chatra is a great app and easy to use I personally recommend you to use the APP.
Happy with this app, very easy to use! The whole team uses it and communications are easy. Like that you receive email notifications and can work from there or the app.
Extremely simple and fast installation. Also very easy to customise the chat image, icon, colours, etc.
Haven't had any chat requests on it yet but so far so good!
Perfect. Love this app. It works perfectly is great value and easy to set-up and integrate into my Shopify store. It comes with some great settings to tweak to how you want it to work. Recommended.
TOP SERVICE, GREAT FEATURES ON PAID ASWELL AS AMAZING FEATURES FOR THE FREE FOREVER PLAN <3
Great app and works very well so far! Far superior to my old chat service!
The Free version is enough for our needs at the moment. I have been using this for almost a year now and it does the job right. Recommended. Support team is great also. -Maria