Reviews (652)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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I use the free version and it is very reliable! I never miss a customer's message and the chat app works a treat on my phone. It has resulted in many sales as I can answer questions in real time. Thank you!
Great features, I have used several chats in the past and Chatra groups some of the most important and necessary features required to close the sale, for example the triggered messages, the capability of seeing before the customer sends the message and the possibility of seeing the pages and whether or not has an item on the cart.
Thanks for letting us try for 15 days, we took the one year discount.
nice app, the design is very clean. It has been very useful for my business. I've tried others like Tawk, and I prefer Chatra
OUTSTANDING app. You NEED this if you own an online store. Simple as that. I was very reluctant at the beginning to try it because, well that is how I am. I was stupid to wait so long.
Try it. Its worth it.
Where do I start? This app has been a massive success for us. We are a small team that is always on the go. Between my office manager and myself we are available during peak ordering hours and are able to help clients with questions they may have.
1. We used to get a contact form filled out every two to three weeks. We now get three to five messages a week. Talk about missed opportunity. Not anymore.
2. The installation was super easy and literally took 3 minutes.
3. It shows me where on my site the client was and this allowed me assist them without having to identify what they were doing. (I helped design our site!!!)
Only downside is that my spell check isn't pulled over yet. Since I access it via my mobile app I tend to make a few mistakes.
I highly recommend this app!!!!!!!
This is a great app! The chat window is simple with a large setting and view. User experience is up to expectations. Our shopify plan is the basic plan and with this app, a basic plan can work like a super plan. Worth having it installed! Yaakov is a very helpful guy! He is always there to help whenever you need help on the app. He is a babywearer too!
Pros everything
Cons... Notta
Great app which is easy to use and manage, would highly recommend, especially for a start-up new business like ours which needed something we could grow into, starting with the free plan then looking to upgrade as we grow . Cheers, Brewbus HQ
Love Chatra! It's just me running my business and I needed something that I could easily reply to messages on my laptop or on the go (ie on my phone).
Ich mag die App sehr, sie ist einfach einzurichten und effektiv. Sie kommt bei den Kunden gut an und hat einen tollen Support!