Reviews (652)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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Brilliant!! Love this app. Easy to install, easy to use and Chatra makes it quick and easy to engage with our customers. You can also tailor the look to suit your website. If you would like to see it in action check it out on our website and say hi! :-)
https://www.belacasahome.com/
My favorite Shopify app! I highly recommend getting it for your shop :) I use the free version and it doesn't everything I need it to do
Fantastic application, would highly recommend for all companies looking to up there customer service experience!
I've been using Chatra for about two weeks now and I'm very impressed! The live chat allows our customers to get in touch instantly with questions and feedback! Chatra even lets us create automated messages based on certain conditions - ex. a customer that has been stuck on the checkout page for over 2 minutes will be asked if they need live assistance.
It's a great app and is packed with features! Easy to use and integrates well with the Mac desktop application.
Highly recommend!
I switched from messenger to chatra live chat and wish i had done this ages ago as its brilliant - i can see whats in their basket and what they are about to say so always one step ahead
Works well for the shop, has a subtle design, slows down the store speed a bit of course, but marginally. Recommend!
This is really helpful in engaging and retaining the customers who came to view my site. Really appreciate it!
I think the app is great, super easy to handle and it looks very professional. Love that you can connect your work email to reply to clients too.
I use this app for a pop up Live Chat with my customers and it's been super awesome so far. Thanks Chatra
Provides a quick & easy contact experience with my customers! I enjoy being able to get back to my messages as well as the feature that allows real-time chat! Thanks!