Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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Love this app! Since using Live Chat, traffic has gone up. I am able to have more engagement with customers. If I get someone on live chat, 99% of the time I get a sale from that engagement. My business is very consultative. This app is easy to use, personalize and customize to your business. It helps me to see where customers are from, what they are typing so I can respond quickly. I wish all business used this app. You need this app if you want to grow your business.
Simple but really effective and properly working app. For us as a small company we use the free version but that works very well for us. See it live on: www.hussh-cradles.com. Well done Chatra!
The best chat app, with good insights on what's going on on your shopify store at the same moment you're talking with a person
This app has been great! i had a customer contact me on it and then purchased due to such quick communication!
We have been using Chatra now for over a year and have been extremely happy with it. Their customer service (what little we have used it) has been great and very helpful. The product itself has many options and is easy to use. I can think of no reason to use any other chat app. We're vary happy with Chatra.
Easy to use and great for customers.
Great. Really easy to use. I have tried other chat apps and none are as seamless as Chantra. ----------
This app really helped our customer service team be much more productive. The customers love the added touchpoint for them and it was easy to install and manage.
Does everything you need it to do and nothing you don't. Works great across both web and mobile. Excellent support team!
Very good app. It is beneficial to our site. It pops up on your cell phone as well which is great.