Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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Haven't got a bad word to say to be honest.
We are using the app for our beauty products store: www.oolabooshop.com
It is easy to use also on your mobile so you will never miss a chat.
Easy to make it available for more users, eventhough it needs a monthly plan.
We love this app - being able to chat with your customers saves us time emailing. Often times customers have a very simple question that, if answered quickly, can result in a sale.
Great App. Recommend it to anyone who is looking for a chat.
The free version is working great as well.
I like Chatra as it allows to tend to my customer's questions wherever I am via my smartphone. Installation and setup is just a click. I like the fact that it enables me to chat with my customers via my smartphone. It simplifies the process of providing chat functionality on my ecommerce websites a lot and has the ability to be proactive based on a number of situations all customizable on Chatra. The ability to see what the other side is typing before it is sent is a plus.
Works perfect. The first day I made two sales that probably would not have happened without Chatra. I can honestly say this app doubled my conversions.
Chatra works very well. It´s easy to use, and comes with a lot of setting options. It´s also very good at giving you plenty of info on your website visitors, and chatting with them is easy. Support is friendly and effective - too. I´m glad my shopify expert recommended me this app for my online store. Thumbs up!
Very easy to use. Increased my conversions. Customer service is excellent. Very professional lay out.
The Chatra app is great. It's really helped with customers being able to access our customer service team quickly. So far I'm really enjoying this app and would recommend it.
This is a great app, we have been using it for a few years to manage customer inquiries. Super easy to use, professional and love that it is customizable.
Highly recommend!