Chatra — Live Chat & Chatbot , 648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, easy setup, and responsive support. Key features like live chat, automated responses, and timed messages are praised for enhancing customer engagement and boosting sales. Merchants value real-time access to customer typing, browsing history, and cart contents. The app's mobile compatibility and integration with platforms like Facebook Messenger are also favored. Customization options and user tracking add further value. Some find the free plan sufficient, while others appreciate the extra features of the paid plan. Unique features like assigning random "color names" to customers for easy tracking are well-received.
Refine
-
By rating
No doubt the best chat app I've used. Visitors can have fast, direct access to your customer service and receive immediate response!
Installation process is very simple. No hassle setup, simply click "Get" and it is ready to go.
More amazing is that it comes with its own mobile app, so when someone sends a chat message, the message will be alerted on your iOS or Android; and you or your support team can reply potential customers on-the-go from anywhere!
Works very smooth and is highly recommended for any store owner!
Love this app! Very simple and straightforward but robust at the same time. Love that i can use it on the go (mobile) as well as on my computer. COuldn't be happier!
It's the most convenient and practical messaging app I've seen so far.
Superb app.Superb supprot. Highly recomended... :)
Fantastic app, it has so many cool features and it's so easy to use, it's unbelievable, really! The design of the app is another positive point, very clean and modern. Thank you for creating such amazing application!
Using this tool for 7 days now and i'm extremely satisfied! All messages in one place, great costumer support, great features.
Excellent job, thanks for making a free option for those of us starting out. Easy to install.
I love this app. It has made a difference in my business. The interface is simple to use and very complete.
Great app!. Perfect way to build trust and engage with customers.
After trying other apps, I started with Chatra and I am really really satisfied.
I am using the free plan, since for now fits my needs. Vlad helped me countless times to set at the best the app, with a great customer service. Surely when my business will grow, I will consider upgrading to another plan.