Reviews (653)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

July 8, 2020

This is a seriously good app. It is not only enabling us to respond to clients in no time, triggered chats are proven to be invaluable especially at the checkout stage. I imagine this will help us recover our abandoned carts significantly. It also gives us such a good insight about what our customers getting stuck at on our website and helps us improve the flow. It is simply brilliant, definitely recommended!

my little wish
United Kingdom
7 days using the app
December 29, 2021

Es fácil de implementar, funciona bien y los clientes en general responden. Es una buena app para recopilar reseñas

Contentia
Chile
7 days using the app
October 1, 2021

C'est une application qui m'a permis d'augmenter mon chiffre d'affaire. Je recommande fortement. Je recommande à tous les entrepreneurs.

lykkere
France
7 days using the app
September 26, 2018

Great product. I have been using it for a few days now and has helped me and my customers a lot in a way of communication.

Auto Seat Replacement
United States
7 days using the app
October 4, 2018

We really like Chatra. It is very easy to use and set up! It helps us communicate with our customers in real time and answer any questions they may have.
-Ashley
Customer Support
coolstub.com

COOLSTUB
United States
7 days using the app
Edited April 13, 2020

I am so happy that we decided to use this app. It has really helped our customers navigate our online store! Its very easy to use for both us and the customer.

Cosmakery
United States
7 days using the app
December 15, 2020

First day using this app I converted 4 sales. It gives a great insight into what your customers are thinking. It's a great way to build trust with your customers. Would highly recommend this app!

imalreadydead
United States
7 days using the app
September 3, 2020

Tried multiple chatting apps over the years trying to find the best one. This is by far the easiest to use on both the customer and agent side.

Vapor North
Canada
7 days using the app
February 16, 2021

I love the fact that I can see what my customers are clicking. It gives me more insight as to how I can better serve my customers. Having the ability to answer questions makes it even better.

JSK Beautique
United States
7 days using the app
February 16, 2022

If you are looking for an app to help your customers chat with you, this is definitely the app to go with. No BS, easy to set up, everything you could ask for really.

MD PopCulture!
United States
7 days using the app