Live Chat, ChatBot, Cart Saver

Chatra: Live Chat, Facebook, Email, Visitor list + Cart Saver

Shopify app insights
  • Popular with businesses in the United States

Free plan available


4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars

Filter and sort reviews

611 - 620 of 636 reviews


Location India
Time spent using app 5 months

Just installed, used it with a few visitors. A really simple, yet powerful tool to keep your visitors engaged. Loved the intuitive interface to see what visitors are typing.

One thing that will make Chatra the best available chat app is visitor insight and information like page views, current page, location, IP etc even if there is no chat contact initiated. This is available in a few other apps, but would love to see this on Chatra.


Location Malaysia
Time spent using app About 5 years

Since started Chatra on our website. within 7days we have been using the app, we have captured two sales directly related to our ability to take questions directly from customers, in real time.

and Chatra app on Android and ios is awesome, we can help our customer on the go.

Chatra is user-friendly, fast, convenient and always ready on to the on the mobile device. :)

Is one of the best I have used so far!

Check it out:


Location Canada
Time spent using app 8 days

What a difference Chatra has made to our site. In the 10 days we have been using the app, we have captured three sales either directly or indirectly related to our ability to take questions directly from customers, in real time.

The interface is easy enough to use, even us Luddites figured it out in seconds. Installation and activation was instant, and we were configured and up and running in minutes. I can't stress enough how simple the process was - so happy about that!

As we looked deeper into the app, we found other customization options that we are now using, including auto-away and some other useful options.

Simply an amazing tool to augment our relationship-building and customer relations initiatives. Bravo!

Jules Bridal Jewellery

Location Ireland
Time spent using app Almost 3 years

Excellent app, paid for itself within a couple of days. Helping customers through checkout in particular is great. Also seeing what they are typing before they send helps save time in replying, their location is visible - also very helpful in anticipating questions. Probably my most valuable app.

Mailbox Big Box

Location United States
Time spent using app Over 1 year

Chatra is an excellent live chat app which deserves your attention. A breeze to setup and highly customisable options. Love the phone app which brings mobile customer service to a whole new level. Chatra is everything you need in an instant messenger chat app.

Main Street Oriental Rugs

Location United States
Time spent using app 26 days

Chatra is a GREAT live chat app that's been a perfect addition to our online store. We've tried a few different chat apps for our Shopify store, but Chatra was the simplest to setup and the most liked so far, as a bonus their customer service is excellent! Recommend to anyone who would like to be more readily available to their potential customers.


Location United States
Time spent using app Over 4 years

Fantastic app, well-implemented. We love that it lets us be notified whether on PC or mobile, gives customers the sense that we're a major retailer, not just a mom-and-pop.

Passion Moon Potions

Location United States
Time spent using app Over 5 years

This is a fabulous, user friendly app. It's perfect for when your customers have a quick question and need an instant response.
Our company loves Chatra!
Thank you!

Art By Kathleen Maunder

Location Canada
Time spent using app 12 months

I really like this app. I can tell a lot of thought went into it and they continue to make improvements. You can personalize the appearance and content so that it reflects your brand/personality. I like that when a customer chats, you can see their geographic location as well as where they are in your shop. I also like that you can set a schedule for when your chat is active. The communication with the developer has been excellent: friendly, helpful and professional.

The Smart Explorer

Location United Kingdom
Time spent using app 6 months

The mobile phone app sets this apart from all other solutions i've tried so far. Can't recommend the product or service highly enough.