Chatra — Live Chat & Chatbot , 648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, easy setup, and responsive support. Key features like live chat, automated responses, and timed messages are praised for enhancing customer engagement and boosting sales. Merchants value real-time access to customer typing, browsing history, and cart contents. The app's mobile compatibility and integration with platforms like Facebook Messenger are also favored. Customization options and user tracking add further value. Some find the free plan sufficient, while others appreciate the extra features of the paid plan. Unique features like assigning random "color names" to customers for easy tracking are well-received.
Refine
-
By rating
Nous utilisons CHATRA, et nous sommes content de savoir que le chat a beaucoup évalué, il rends les ventes plus faciles et fluides. Le support est au top , serviable et consciencieux, merci Chatra et bravo!
I used this App for my shop someverygood.com, it's very helpful to communicate with my customer,It is very powerful and easy to operate. Highly recommend this app to new user
App never opens in time. Always freezes.
I have been using this app since i opened my store. It works perfectly and smooth. I really needed to talk to my customers in site and not through email and this is just the best chat app!!
I am very happy with this app,very functional and user friendly
Super fast support from the team and app works really well with invaluable features vs a more typical social media chat integration. We can see what a customers is looking at, their session history and demographics and what they're typing before they submit which is a real time saver, and the ability to edit a response if a customer is offline came in handy. This app's a keeper for us and has been really reliable.
Would be 5 star if the app didn't very frequently start new sessions for registered customers coming back to chat so we don't have past chat history and have to keep spending time checking for the name or email provided. We get that folks clear their cache or disable some tracking, but we see this a lot with customers who keep providing their details and haven't removed past data.
Added the Chatra app to our store this week and I've gotta say so far this is my favorite chat app I've used and seen. It sits stylishly in the corner of the screen and I can chat with users on my site straight from the Chatra app on my phone.
It's a great app and pretty easy to set uo and use, even though most of the features are in pro plan.
Bonne application de Chat, pour le moment ca se passe bien. Installation facile le dashboard est simple pas trop de tracas.
We have tried many chatting apps, and definitely Chatra is the best one. The support team is very friendly and helpful.
It is smooth and also has a modern widget, and yet the pricing plan is very reasonable.
Simply, it is a necessary app for any online store owner.