Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,186)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

November 7, 2022

I just downloaded this app and I already love it! The customer service is very quick and easy and it's very simple to navigate through. I also really appreciate Esther for helping me with anything necessary. She really made the app that much easier and resourceful to use.

Tiny Trends
United States
4 months using the app
Chatty replied November 9, 2022

We’re blown away by your kind words! We’re sure that the whole community would like to hear your detailed review of our app. Thanks again, and have a great day!

Best,
AVADA Support Team

August 14, 2023

客服有求必应,响应迅速,服务热情,我的需求在后台没法实现,客服很快的联系了技术人员帮我修改了,第一次没达到我想要的效果,然后技术人员不厌其烦的连续根据我的建议修改了三次,最终完全实现了我想要的效果。十分推荐这个app

YOO jewelry
Japan
4 months using the app
November 3, 2023

great customer service! anthea was really helpful.

Roadrace
United States
4 months using the app
May 22, 2023

Fast and efficient service on top of being free. Lydia was helpful and professional. I am very happy with this app

Three Green Seeds
United Kingdom
4 months using the app
Edited April 26, 2023

you will get an easy and simple FAQ page that you can edit easily at any time with no effort or waste of time, you can also use the FAQ widget which is easy access to the customer, amazing customer support, personally, I had a very small comment on the FAQ page and jasmine from the support team helped me out as fast as possible, and made the page even look better. highly recommended specially that they have a free plan.

OTYTech
United Arab Emirates
4 months using the app
July 9, 2024

Goede app! helpt snel met problemen en lost alles snel op. Zeker een aanrader!

My Store
Netherlands
January 29, 2023

Awesome app, packs a lot of features to increase your store sales, all in one place!! plus it's free too!

DeskEssentials
Italy
4 months using the app
October 6, 2023

Ante varias personalizaciones y modificaciones, el trato ha sido perfecto y la predisposicion total, me ha atendido esther, muy agradable y resolutiva, le pedi cambiar ubicacion parcial del widget y todo genial

Glichglow
Spain
4 months using the app
December 27, 2022

juliana helped me so much thank you for your support. thank your for your support.
she helped me so much.

saraholiclashes
Lebanon
4 months using the app
July 15, 2023

Super responsive, easy to learn. For a professional FAQ I recommend it, I use it on my site and it's really clean. Very easy to add categories with relevant questions

Boutique Peluches
Switzerland
3 months using the app