Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,186)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

July 15, 2023

Super responsive, easy to learn. For a professional FAQ I recommend it, I use it on my site and it's really clean. Very easy to add categories with relevant questions

Boutique Peluches
Switzerland
3 months using the app
March 28, 2023

Fui atendido pela atendente Esther, a experiência foi curta mas excelente! Sanou minhas dúvidas e me deu direcionamentos precisos, agradeço a ela e a equipe pelo apoio. Foi um prazer.

Lar do Apego
Brazil
3 months using the app
November 19, 2022

i us the app and i like it so helpful free and stylish special thanks to prakash from the support ..

THE ELEGANT BLACK
Algeria
3 months using the app
March 15, 2023

Ho scaricato l'app da poco e la trovo molto buona, forse qualche suggerimento potrebbe essere l'aggiunta di altre lingue senza dover scrivere personalmente le traduzioni, d'altra parte c'è una vasta scelta di icone e l'assistenza clienti è stata davvero gentile (sono stata in contatto con Emily), vi ringrazio di tutto!

Aurora Gioielli💎
Italy
3 months using the app
August 6, 2022

Super nice app. Easy to setup. Very good and fast support from their team. Which is on all AVADA products.

Viclara Smykker & Ure
Denmark
3 months using the app
July 15, 2023

Helpcenter und FAQ-Seite lassen sich einfach einrichten und funktionieren einwandfrei. Der Support ist freundlich und hilfsbereit, danke an Esther vom Support-Team.

MyMushrooms
Germany
3 months using the app
August 24, 2022

We are just a startup but found this app matches our needs. The help desk is super speedy and supportive. Great, and I wish you success all.

EthicalFreelancers.Net
Cambodia
3 months using the app
May 26, 2023

Muy buena aplicación, completa y con preguntas ilimitadas. El soporte atento, muy amable y muy rápido.

Rulls
Spain
3 months using the app
February 22, 2023

One word she is amazing :) jasmin she help me a lot. Great service, amazing skills.
For sure I will work with her again.
I don't have words to describe how happy I'm. Thank you so much

catwolves
Brazil
3 months using the app
June 3, 2023

Best chat app in shopify app store, the part is this is free app and chat support team is just awasome!

VauriiC Skincare
India
3 months using the app