Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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I highly recommend this app. So easy to install and choose the styles you want! I really loved it! Excellent customer service too.
Fast support! Works great :) I have an issue with the chat and contacted the support page. They replied instantly and fixed my problem.
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.
All the best,
AVADA Support Team
I recently started using the Avada WhatsApp, Chat, & FAQ Page app on my Shopify store, and I couldn't be happier with the results. The app is not only feature-rich, but it also has a user-friendly interface that made the integration process a breeze.
What truly sets this app apart, however, is the exceptional customer service provided by the Avada team (Liz). They went above and beyond to ensure that the app's icons matched my store's design perfectly. The team was quick to respond, attentive, and made sure that the adjustments were made without any hassle.
The app itself has significantly improved my customer engagement, making it easier for them to contact us through WhatsApp, chat, or access our FAQ page. I've seen a noticeable increase in customer satisfaction since implementing the app.
In conclusion, if you're looking for a powerful, easy-to-use app that comes with top-notch customer service, the Avada WhatsApp, Chat, & FAQ Page app is the way to go. Highly recommended!
Great service concept. Hanna solved all my problems very quickly and friendly. I thank him very much.
Geweldige app en uitstekend geholpen door Esther van de klantenservice!
Ich habe die App für das Erstellen eines FAQ verwendet und bin sehr zufrieden damit!
Die MItearbeiter sind sehr zuverlässig, engagiert und innerhalb von einer Nachricht entsperrt man alle Funktionen der App!
All of the Avada apps are top notch. But that is not the only thing that makes them great. Their 24/7 online support is very responsive and helpful. Top notch apps. Top notch people. I highly suggest you install all of the applications they offer.
Servizio clienti davvero ottimo. Cercavo aiuto per risolvere un problema ed Esther è stata molto disponibile nell'offrirmi ciò di cui avevo bisogno! Grazie, ottima esperienza!!!
This app is really helpful it matches my requirement and also his support team is very helpful to give me support on time and really happy with support.
The app very well and is helpful for our store. We changed our theme and the FAQ page disappeared, howere after sending a message to their support the issue was solved in 5 minutes by their developers. Thanks Jasmine and Anivia for the help.