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Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,184)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Emily was quite helpful in providing information to assist me with my questions. I was able to get the app setup effectively.
good support
The Customer Service is some of the best I have experienced with any app. Very fast and they went above and beyond. App is easy to use. Would Recommend giving this app a go for sure!
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to support you.
Regards,
AVADA Support Team
I can't recommend the Avada plugin highly enough. The app itself is powerful and versatile, but what really stood out was the customer service. Esther, in particular, was a tremendous help when I was just starting out.
She was warm, enthusiastic, and went out of her way to assist me, unlocking all the icons and providing invaluable guidance on how to get the most out of the app. Her assistance has truly made my experience with Avada a pleasure.
I'm grateful for her support and for the excellent functionality of the Avada plugin. I will definitely recommend it to others. Thanks, Avada, and special thanks to Esther!
J'ai reçu beaucoup d'aide de la part de Sunny lors de l'installation de l'appli ! Merci encore pour votre aide !
Immediate support by Liz, very helpful, awesome app! I am still putting together my first shop on shopiffy, and Avada is a must on our page!
Great app, easy to use interface and friendly user interaction, also does a great job with responsive design. I encountered a restriction when adding FAQs, so I contacted customer service. They responded quickly and helped me remove the restriction for free. They also helped me delete the credit in the widget. Highly recommend this app to anyone.
Liz was very helpful ! thanks
the app is easy to use and the customer service is reactive; I recommend
The best and easiest plugin I've ever used! Perfect experience. The support team solved all my reques within 10 minutes, they can even customize the widgt to my preference with CSS, can't imagine it's a free plugin. I love it, thank you, Esther.
This app is fairly new to me but so far so good. I ran into a little bit of a bump but Emily from help desk immediately helped me out. She was kind and very patient. I would definitely recommend this app.