Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,184)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

November 27, 2022

Really good app , with really nice review . Also custommer service is really great. I recommand this app.

Olunidshop
France
2 months using the app
August 11, 2023

The app is very very good, exactly as I imagined it. The support is also prompt and Hana was very knowledgeable and was able to answer my questions very quickly.

Rheinmaincarving24
Germany
2 months using the app
July 17, 2022

Adorei o trabalho da Jasmine, ela me ajudou muito mesmo! Recomendo totalmente. Obrigado pela disponibilidade mais uma vez!

Go & Glow
Portugal
2 months using the app
Edited February 4, 2023

Outstanding, friendly, and helpful. Had some issues with the FAQ section and Jasmine promptly resolved the issue within minutes. On top of that, she assisted in the removal of the Avada branding which allowed my store to look more professional. Thank you Jasmine for being efficient and helpful, keep it up!

Suuurreal
Singapore
2 months using the app
March 5, 2023

I experienced amazing customer service from Liz. From start to finish, the entire process was seamless and stress-free.

The representative I spoke with was incredibly friendly and knowledgeable, and was able to answer all of my questions with ease.

Nooras
United Arab Emirates
2 months using the app
May 12, 2023

I recently just started working on my own website when I came across this app as one of the recommend ones to get for beginners. So I figured why not and that I would download it and give it a shot. I'm so glad I did and that I had Jasmine to help me get started and set up. She was very Friendly, Helpful and Fast at responding. All the thing's I love and so far this seems like a wonderful app and user-friendly! I enjoy being able to add as many questions as needed.

Sereneness Finds
United States
2 months using the app
March 19, 2023

We use FAQ pages.
It is easy to set up and good UI for customers.
Quick and excellent customer support!

memória
Japan
2 months using the app
June 29, 2022

Great APP and its for FREE.
Wanna thank Hana for the support, she was very helpfull for me.
Will use for sure.

Consuetto
Brazil
2 months using the app
October 29, 2023

It's a great app, I can't live without it anymore, a big thank you to Emily who was a great help

WonderWoof
France
2 months using the app
August 16, 2023

I can only say positive things about this app and the support. Its completely free and has a lot of great features and is easy to set up. The support (Juliana) was very friendly and can you help you with any request. can highly recommend for stores on a budget.

ProteinBuddys
Germany
2 months using the app