Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,184)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

November 2, 2022

Prakash was very helpful and kind, he made my life easier. Best support team because of him I am now happy <3

Light Smith
United Arab Emirates
About 2 months using the app
Chatty replied November 4, 2022

We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day.

Sincerely,
AVADA Support Team

April 6, 2023

Excellent Customer service. They give their 1000% to finish customer queries. So impressed. Keep it up.

The Fineworld
India
About 2 months using the app
July 27, 2022

Many thanks to Liz for helping me remove the brand. This app is very easy to use, I recommend everyone to use it.

takecustom
China
About 2 months using the app
June 30, 2023

Merci à Esther pour son aide précieuse dans la mise en place de l'application. Très utile et facile d'utilisation. Merci!

Frenchy Fashion Store
France
About 2 months using the app
October 5, 2022

Nice App Supper Working comfortable and fast with very Nice AND humble support I loved it thank you

buyhere.pk
Pakistan
About 2 months using the app
Edited January 31, 2023

amazing customer service from Juliana! Definitely will be a plus to any store. Easy to use and navigate around for sure!

Livtiko
Portugal
About 2 months using the app
July 8, 2023

Esther is awesome!!! Very helpful, solves every problem. Thanks!!
She reply fast and make my experience easy!

lifeguardalertonline.com
Greece
About 2 months using the app
September 30, 2022

Their customer supports are too good, and they are providing a good feature in their application, Jasmine was a great polite woman to solve my problem in just couple of minutes. good app and good customer support

gary-811
United States
About 2 months using the app
Edited October 20, 2022

super n'hésitez pas à utiliser le chat pour avoir + d'options, staff a l'ecoute et reponds tres rapidement Prakash is a good guy btw

Chateau Jade
France
About 2 months using the app
June 15, 2023

Esther & Sunny responded to my enquire and helped me out very quickly. I’m glad I found this app. Recommended.

Geared
Australia
About 2 months using the app