Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Undoubtedly, this App is a must have.
Besides the app brilliant FAQ-section, helpdesk and chat you will have a great experience with the support of AVADA.
Undoubtedly, they have solved every problem I had.
For example, Juliana solved my problem in a couple of minutes!
Liz also helped me out quickly.
I heartly recommend the app to everyone who wants to start with their online-career.
Hana was very nice and kind, she helped with all my questions and was very patient, thank you very much for all this.
Not every app has everything anyone could ask for but this app definitely takes your advice and puts it into consideration. The person who assisted me Emily was VERY nice and outgoing, she made me feel that i could continuously ask for help and get the same level of respect and help!
The customer service was excellent and fast. Jasmine answered my questions and got me upgraded quickly so I could get this much needed feature on our site before launch. Love the app... Special shout out to Jasmine!! You're a rockstar!... Aveda!.... treat her well!!
Fast, efficient, and friendly support team. Lydia and Anivia helped me fix a few translation issues that required technical assistance. A great product is not only defined by its features but also by the effectiveness of its support.
It's really great! I love the software and the service is great, I would recommend you to use it!
For unknown reasons, I'm having trouble using this app. I contacted technical support and within minutes Hana provided me with assistance in solving my problems. I recommend this app to everyone!
Avada has been super helpful in getting my FAQ page set up the way that I want. They also quickly responded through chat and provided excellent customer service.
very easy to use , they also respond fast and help you out fast if you need assistance ,I highly recommend using their other apps to set up your store . Liz helped me with all my enquires.
Avada chat was very helpfull, Esther was amazing she helped me very quick