Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,181)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

Edited April 2, 2023

Thanks Liz for you fast process. Super application and great support. I recommanded AVADA application

Football-Horizon
United Kingdom
About 2 months using the app
April 30, 2023

Prakash went out of his way to help me with my FAQs questions and even went out of his way to help me add it onto my website cause i was having issues.

Tajané Cosmetics
United States
About 2 months using the app
February 8, 2023

Amazing customer service, I had an tiny issue with the plugin that I needed to remove the "powered by" option, And I got a quick response by Hana and she fixed the issue for me in 1 minute, that's absolutely phenomenal!

ONY Wear
United States
About 2 months using the app
June 6, 2023

A great apps for my website! Miss Abby is very helpful & patient in assisting us! Really grateful for her help :D

De Fairy Tales Florist
Malaysia
About 2 months using the app
September 21, 2023

La app es justo lo que buscaba. De fácil instalación y configuración. Además respondieron mis preguntas de forma muy rápida y resolvieron mis dudas. Gracias al equipo de soporte. He utilizado 2 aplicaciones de Avada y estoy muy contento con ellas.

Tienda Okis
Costa Rica
About 2 months using the app
October 3, 2022

The app is intuitive. The service team are quick and helpful. Hana from the support team was a great help. Thank you :-)

Luxreaders.dk
Denmark
About 2 months using the app
October 23, 2023

I’m loving the experience with this app, it is easy to set up and the templates help me with some ideas to improve the text I had prepared. The app customer support is amazing, they answered quickly, Emily was so helpful and kind, she answered my questions and got some settings done in less than 5 minutes. Thanks Avada.

Marley’s
Dominican Republic
About 2 months using the app
September 20, 2022

Simple d'utilisation, Parfait pour réaliser une FAQ ! Service client pro et réactif, je recommande !

littletipi
France
About 2 months using the app
Edited February 26, 2023

swietna pomoc, polecam Liz niezawodna kobieta wspomagajaca mnie w tworzeniu pytan i naprawianiu bugow

Paw Paw
United States
About 2 months using the app
October 7, 2023

The support is absolutely great!
Hanna helped me out to set up the app. She was very responsive and solved all my issues. Definetely reccomend it.

Tapure
Estonia
About 2 months using the app