Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,144)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

October 8, 2022

Prakash helped me to remove the branding. He was courteous, helpful and the experience was a great one.

Groovy ToeJams
United States
About 1 month using the app
December 4, 2022

I love using this App, the FAQ page, the help chat, everything is very neat and user friendly. Customer support is also very good, Hana from customer support was very helpful and responsive, Thanks!

Ayla
Lebanon
About 1 month using the app
September 28, 2022

The chat service was very helpful, polite and quick to respond. No issues using the app as of late and I find the setup and layout all very intuitive.

Hairlo
United Kingdom
About 1 month using the app
February 26, 2023

Aisha was very quick to sort out all issues. The app is working perfectly so far. Recommended.

Custom Sprayed Edges
India
About 1 month using the app
August 17, 2023

This in my opinion is the best FAQs pages App, the support is very kind and very friendly. I met with a support member named Sunny ,she is very very frinedly and kind with me.
Overall the app is perfect!

Technocore
Germany
About 1 month using the app
April 9, 2023

Avada and Emily fixed my chat issues with this new app. So grateful! I didn't know my other one didn't work right. It was so easy I really didn't need much help, but I was really excited to see that an actual person was online to help me, without having to wait for an email or till operating hours to reply. I just had to say Hello and there was Emily! Responding immediately! thank you

Oliver & Company Toys
United States
About 1 month using the app
March 21, 2023

Hannah has been a massive help with setting it up for me. Completing tasks to efficiently set it up that i didn't even know was possible. Love that it is free too!

SmartCleanOfficial
United Kingdom
About 1 month using the app
September 12, 2023

great app so far! customer support is also very responsive.

Profusion Cosmetics
United States
About 1 month using the app
January 26, 2023

Great support and amazing app. Really love it. I'm new to shopify and I hope I have the same awesome experience with the rest of the apps and support.

Moraine
Pakistan
About 1 month using the app
October 23, 2022

App is awesome. Far beyond my expectations.
The team is always available and very helpful. Highly recommended.

NAASH Kleen Water
Australia
About 1 month using the app
Chatty replied October 27, 2022

It’s great to hear that you had a positive experience at AVADA. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to assist you further, let us know.

Regards,
AVADA Suppor Team