Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Prakash helped me to remove the branding. He was courteous, helpful and the experience was a great one.
I love using this App, the FAQ page, the help chat, everything is very neat and user friendly. Customer support is also very good, Hana from customer support was very helpful and responsive, Thanks!
The chat service was very helpful, polite and quick to respond. No issues using the app as of late and I find the setup and layout all very intuitive.
Aisha was very quick to sort out all issues. The app is working perfectly so far. Recommended.
This in my opinion is the best FAQs pages App, the support is very kind and very friendly. I met with a support member named Sunny ,she is very very frinedly and kind with me.
Overall the app is perfect!
Avada and Emily fixed my chat issues with this new app. So grateful! I didn't know my other one didn't work right. It was so easy I really didn't need much help, but I was really excited to see that an actual person was online to help me, without having to wait for an email or till operating hours to reply. I just had to say Hello and there was Emily! Responding immediately! thank you
Hannah has been a massive help with setting it up for me. Completing tasks to efficiently set it up that i didn't even know was possible. Love that it is free too!
great app so far! customer support is also very responsive.
Great support and amazing app. Really love it. I'm new to shopify and I hope I have the same awesome experience with the rest of the apps and support.
App is awesome. Far beyond my expectations.
The team is always available and very helpful. Highly recommended.
It’s great to hear that you had a positive experience at AVADA. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to assist you further, let us know.
Regards,
AVADA Suppor Team