Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,181)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

May 19, 2023

Great and friendly support from Emily ! I had a question about customized icons and Emily helped me with this task

smobo shop
Germany
About 1 month using the app
June 20, 2023

Great app with multiple functionalities. Additionally, I had excellent support from Prakash! I highly recommend it.

BrewsMaster
United Kingdom
About 1 month using the app
April 30, 2023

La aplicacion funciona perfectamente y el servicio de ayuda es genial, tuve una duda, me atendio ABBY y soluciono mi problema a la perfección. Muchas gracias!!

Charme du Nuit
Spain
About 1 month using the app
April 12, 2023

Very amazing and quick customer support! They got all my questions answered... I really like this, everything is customizable and can be easily set up to work with other apps, and features.

OneManDyal
United States
About 1 month using the app
June 27, 2023

Supporto davvero professionale e velocissimo, ho risolto in problema in pochissimi minuti, Esther è davvero super! :-)

Bong Packaging
Italy
About 1 month using the app
September 22, 2022

quick support, everything is fine. they removed my branding upon request. good service, would recommend!

LightPosture
Lithuania
About 1 month using the app
February 2, 2023

The customer support is amazing. Hakeem was able to help me in matter of minutes! Highly recommend this app!

Diversité Lash
Slovenia
About 1 month using the app
October 5, 2023

The App is great, runs smoothly and has a very friendly user interface. The customer support is really good and nice. I needed some category icons unlocked so I approached the support, and to my surprise, Tracy from Avada replied instantly and helped me pretty quickly.

Trusty Marketplace
Pakistan
About 1 month using the app
November 21, 2023

love this app ,its free works great and there support is is way tooo quick thanks esther and emily for your help

Gourbo
Pakistan
About 1 month using the app
September 24, 2023

hana assistant was great just like a friend

globalperfectdeals
India
About 1 month using the app