Chatty: Livechat Helpdesk, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,029)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication with features like live chat and customizable FAQs. It's praised for its ease of use, effectiveness, and free access to premium features such as integration with WhatsApp, Instagram, and Facebook chat. The ability to track orders and customize the chat interface to match store aesthetics is also valued. The app's performance is noted as seamless, and the customer support team, including members like Hana, Audrey, and Tiana, is commended for their responsiveness and efficiency.
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Esther is very supportive and give instant reply to my query and help me to solve it. nice app for FAQs
Prakash me atendeu com muita agilidade e resolveu o que eu precisava. Eu queria colocar mais ícones e já está funcionando, ótimo atendimento!
Great service by Jasmine, quick fix and quick respones. Great work from her. Thought it would take a couple of days but it took a couple of minutes to solve my issue.
Thank you Esther and Gideon for your very quick help customizing my solution. With your quick and effective help we were able to customize the app to our needs.
I received exceptional support ... quick response time, very assisting and to the point ... thank you very much!
The Avada FAQs app is amazing! It offers a really good FAQ page and a widget for your store. It has a limit of 10 FAQs and Avada branding so I spoke to Prakash on the chat who removed both of these. He was very friendly and helpful. I would highly recommend Avada for your store.
The app is very easy to use and allows to build good looking FAQ pages. Also, great support by Hana! Very helpful and fast in solving any issue.
Good app, all-time best. Happy to find it. Great experience with the customer support agent, Esther.
The FAQ and Chat is great and absolutely free for lifetime. Support is quick. Recommend to use it for your website
検索ボックスは日本語に対応していないようで、サポートに問い合わせると、すぐに検索ボックスを非表示にしてくれました。対応がとても速く助かりました。
The search box doesn't seem to support Japanese, so when I contacted support, they immediately hid the search box. They were very quick to respond and helpful.