Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,182)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Quick and helpful
Very Good app and very great support. Highly recommanded.
I love using this App, the FAQ page, the help chat, everything is very neat and user friendly. Customer support is also very good, Hana from customer support was very helpful and responsive, Thanks!
Prakash helped me to remove the branding. He was courteous, helpful and the experience was a great one.
The chat service was very helpful, polite and quick to respond. No issues using the app as of late and I find the setup and layout all very intuitive.
Aisha was very quick to sort out all issues. The app is working perfectly so far. Recommended.
This in my opinion is the best FAQs pages App, the support is very kind and very friendly. I met with a support member named Sunny ,she is very very frinedly and kind with me.
Overall the app is perfect!
Avada and Emily fixed my chat issues with this new app. So grateful! I didn't know my other one didn't work right. It was so easy I really didn't need much help, but I was really excited to see that an actual person was online to help me, without having to wait for an email or till operating hours to reply. I just had to say Hello and there was Emily! Responding immediately! thank you
Hannah has been a massive help with setting it up for me. Completing tasks to efficiently set it up that i didn't even know was possible. Love that it is free too!
great app so far! customer support is also very responsive.