Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Amazing Support from Emily she has guided me very well in the proces of setting up the app as well as configuring the app settings to fully customize it on our store. Amazing! Really recommend this app to everyone.
The support was excellent and I received precise instructions and support in CHAT.
Esther helped me with a very good operation.
Great app, I use it mostly for the FAQ.. Customer support is great as well!
quick answer, and trully helpful.
Thanks to Abby that helped me in the live chat :)
haha this app is amazing, i use it to my shopify store and its very helpful and i recommend it to you!!!!!
Great app. I really like the customer service too - Hana was really great and responsive, fixed everything so quicklyu and super nice!
very good
Very quick and nice support. Lydia helped me immediately and I´m very happy with this app. can recommend it to everyone who is looking for a great faq app!
excelente servicio al cliente y plataforma. Tuve algunos problemas y me lo resolvieron en cuestion de 5 minutos o menos,
The application has some shortcomings in the form of the inability to add a drop-down section under products or on the home page, but if someone, for example, needs a faq page, you can easily add the faq page itself.
But what I am most satisfied with is the immediate help from the support, you get access to the support right away in the application panel, which immediately solves your problems, something amazing, especially thank you Abby, a very helpful person
Really Great app. Emily did a great job helping me with any questions I had! she was quick to respond too!