Chatty: Livechat Helpdesk, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,029)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication with features like live chat and customizable FAQs. It's praised for its ease of use, effectiveness, and free access to premium features such as integration with WhatsApp, Instagram, and Facebook chat. The ability to track orders and customize the chat interface to match store aesthetics is also valued. The app's performance is noted as seamless, and the customer support team, including members like Hana, Audrey, and Tiana, is commended for their responsiveness and efficiency.
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Übersichtlicher Aufbau beim erstellen einer FAQ -Seite und ein schneller Support.
Ich habe es ohne gewisse Vorerfahrungen heruntergeladen und kam mit der App gut zurecht.
Lydia vom Kundenservice hat mir super weitergeholfen!
Excelente aplicación muy buena y 100% recomendable, la atención al cliente y el soporte de chat es muy rápido.
I want to express my sincere appreciation for the exceptional support provided by Hana! She was incredibly helpful and resolved my issue promptly. I'm very impressed with the level of service and would highly recommend their support to anyone in need. Thank you again!
emily was so helpful, keep up the beautiful work
Hana is an awesome support agent! :)
comprehensive function and FREE. easy to use panel and customization available. responsive and help LIVE support team. totally tech free to implement help widget
I use the app for my FAQ's and other special promotions. It is really easy to use and the support from Esther was SUPER fast and effortless to make the changes for me
Liz was really helpful. I would recommend this app. The FAQ page is also very good.
Pamela was awesome to speak to and resolve all my queries and issues within minutes. Definitely recommend this app to all.
The app itself was easy to set up and blended cohesively with my current theme. Tracy helped me eliminate the limitation of the # of questions I could post on the page and as I was working through and had more questions, Emily was able to give me a hand. Both reps were friendly and helpful and the fact that the app is free as well, can't ask for more to be honest!