Chatty: Livechat Helpdesk, FAQ

Chatty: Livechat Helpdesk, FAQ

Reviews (2,029)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication with features like live chat and customizable FAQs. It's praised for its ease of use, effectiveness, and free access to premium features such as integration with WhatsApp, Instagram, and Facebook chat. The ability to track orders and customize the chat interface to match store aesthetics is also valued. The app's performance is noted as seamless, and the customer support team, including members like Hana, Audrey, and Tiana, is commended for their responsiveness and efficiency.

February 4, 2024

Highly helpful and proactive team, thanks so much to Hana for helping out

XLube Online Store
Germany
About 3 hours using the app
October 27, 2023

Get great support from Jasmine; hopefully, this app will work perfectly.

Sensual Trends
Canada
About 9 hours using the app
January 18, 2024

This app fulfilled everything I'm looking at!
Super fast response from the support team too. Big kudos to Esther who saved my day!

STEMREGEN Global
Malaysia
About 5 hours using the app
December 20, 2023

Thank you very much Emily for your help! :D

D'Avenue
Netherlands
About 7 hours using the app
September 18, 2023

Great app. Easy to install and the customer support is really quick and helpful!

Real Roots
Netherlands
About 9 hours using the app
July 6, 2023

is very good to use and also in service,after I use this app it solve me a lot problems in onlineshop,Hana

Zatori
Hong Kong SAR
About 9 hours using the app
September 28, 2023

Great app and has great support!

Exo.Top
United States
About 8 hours using the app
February 12, 2024

Esther was a superstar today. Thank you!

Purr Wish
United Kingdom
About 2 hours using the app
September 22, 2022

I used this app for FAQs and I really like how it works with good customer support, I highly recommend.

Niswa Fashion
United States
About 8 hours using the app
February 14, 2024

Love this app! Love all AVADA products and their Customer Service is awesome! If you haven't taken the time to look at their apps, you really should. The cover almost everything you need for online store in order to make your customers' shopping experience phenomenal! Can't recommend them more!

God's Girl Gifts And Apparel
United States
About 2 hours using the app