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Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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I am incredibly impressed with the Avada app! It has proven to be exceptionally user-friendly, making it a breeze to navigate and utilize. Whenever I encountered a few questions along the way, the customer support I received from Esther was nothing short of amazing. Her assistance was prompt, clear, and incredibly helpful, ensuring that my experience with Avada was seamless and stress-free. Thank you, Avada, for not only providing a fantastic app but also for having a top-notch customer support team that truly cares about its users' experience. I highly recommend Avada to anyone seeking a user-friendly and well-supported app!
I've been really well helped by Jasmine. very quick response and she adjusted everything I asked. I recommend this AP to everyone :D
App completa e assistenza top! L'app è semplice da utilizzare e ha veramente molte funzioni per essere gratuita. Ne ho provate altre a pagamento prima, ma questa essendo gratis ha comunque tutte le funzionalità! Assistenza sempre presente e tempestiva nel risolvere i problemi
Grazie per le gentili parole. Siamo grati per il tuo feedback. È nostro piacere fornire il miglior servizio possibile ai nostri clienti e siamo lieti che questo impegno si sia riflesso nel vostro tempo qui. Non vediamo l'ora che arrivi la prossima volta che saremo in grado di assisterti di nuovo. Buona giornata!
Migliore,
Team di supporto AVADA
Hana was great, very helpful with the issue i encountered, resolved it faster than i could even read the first message. Easy to use app, simple.
Simple to use, and really free as stated. I could add about 20 questions with ease.
Contacted support, Jasmine, and she sorted out my concerns within minutes. Verified my page and gave me unlimited questions and removed the branding from the page. Very satisfied!
I have had a good experience with Avada's customer service. I was helped very well by an employee named Juliana with desired results. Highly recommended!!
Best support I've ever got!
Sunny (from the support) helped me every step of the way until everything was up and running.
Great features as well!
I give Emily a 5 star review she was wonderful, very helpful. She walked me through the whole process made sure I understood everything. She was a Joy to talk to. She was so kind and sweet. Thank you Emily very much.
The person who helped me was Hana, she is really helpful, I appreciate her support because made me save time.
This app is very good. I am using it and it meets the requirements very well. First class service Hakeem solves all problems immediately and has a great team.
It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at AVADA receives your feedback – they’ll be thrilled to hear your kind words.
Wish you many advantages in your business!
AVADA Support Team