Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,179)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

March 2, 2023

I had a good experience with Emily who was able to solve some problems for me in a short time, andshe was very helpful

LEG Cushion
Morocco
25 days using the app
October 21, 2022

Bonne application pour faire une foire aux questions et un service d'aide superbe. Merci Juliana et toute leur équipe pour un beau travail!

Vapozen
Canada
24 days using the app
December 4, 2022

Avada'dan Liz bana fqa internet sitemin onaylanmasında hızlı bir şekilde yardımcı oldu. teşekkür ederim.

isoaphia
Türkiye
24 days using the app
September 3, 2022

Excellent support team. I needed help getting things set up and they answered within minutes and guided me. Perfect for a nice FAQ page

BINGESAVER - The Smartest way of binging
United States
23 days using the app
October 17, 2022

Esther é uma pessoa muito atenciosa! Muito obrigado por tudo. Além disso o aplicativo é incrivel, totalmente gratuito e útil

Valmar Shop
Brazil
22 days using the app
November 16, 2022

I used the app many times before as well. Easy to manage and valuable to my store. Thank you team for the support as well. Mr. Prakash!!!

Tubeastic 1
Qatar
22 days using the app
February 27, 2023

Great help from Esther and Emily. They are quick in responding to my queries and provide assistance. Thank you!

Kinda Nice Coffee
Malaysia
22 days using the app
May 12, 2023

i got a huge halp from Lydia she was friendly all the time so thank you team avada
you guys are really helpfull

SHOPourTRENDS
South Africa
22 days using the app
April 24, 2023

Hana give me a good customer support experience, I think this company made this good app that is free to use, and have this kind of good support, I think their products are good, and I will consider using their apps in the future.

h.f.flora
Hong Kong SAR
22 days using the app
May 3, 2023

I've been using the Avada app for Shopify and I must say it's been a game-changer for my online store.What's even better is their customer service - they're always prompt and helpful with any questions I have. Highly recommend

Petnet
Türkiye
22 days using the app