Chatty: Livechat Helpdesk, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,029)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication with features like live chat and customizable FAQs. It's praised for its ease of use, effectiveness, and free access to premium features such as integration with WhatsApp, Instagram, and Facebook chat. The ability to track orders and customize the chat interface to match store aesthetics is also valued. The app's performance is noted as seamless, and the customer support team, including members like Hana, Audrey, and Tiana, is commended for their responsiveness and efficiency.
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perfect chat suport
Very easy to use and straight to the point. Abby is very accomodating and responded immediately to our inquiry.
Customer service very quick and helpful especialy Juliana ! I am going to work with this app from now on!
Amazing support from Esther for helping us customize the widget to meet our requirements.
I am delighted to share my enthusiastic 5-star review for Jasmine and the outstanding assistance she offered me. Jasmine's prompt and efficient service was truly remarkable, and she exceeded all my expectations in addressing my needs. Jasmine is a true professional, and I am grateful for the exceptional help she provided me with.
Perfect Support. Tiana and Gideon are a perfect helpers.
Shopify has the best app I have ever used is free and easy to set up, and I'd like to thank "HANA" for helping me to set up the app, she is very kind and helpful.
An app that is simple and easy to use. I encountered some difficulties when making some DIY settings. And then I contacted customer support via chat got immediate response from Sunny and William. and it was quickly resolved perfectly. Very highly recommended!
Nice app, the chat support is on point
Lydia was able to help me get setup within minutes of contacting them. The support is A+ Highly reccomended.