Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,134)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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What a nice app to easily create help pages for free!
I was having trouble getting the help page, but Esther helped me right away.
They were very kind and speedy. Thank you.
This is a very good app.
The App is Quite Amazing. I recommended this app. Their customer service is very good they will instantly help you. If you face any problems.
I am really happy with this app! First, it's free and looks very professional. Secondly, it is easy to navigate and the support is superb! I really recommend this app!
I installed the chat FAQ page and misunderstood the functionalities of it. I contacted support and spoke with Hana who guided me very well on how it works and made suggestions. It was very easy to follow. Unfortunately the app doesn't have a live chat option which is what I need to have quick contact with customers. None the less the advice was taken on board and other app suggestions were made.
This app is excellent! It is easy to use and accomplishes what I want. Esther helped me get set up and was super helpful.
Great and Quick Support provide by Liz. Thank you team Avada for the wonderful product and support...
Would recommend. I have had no issues, so far, with any of the apps by Avada. I find their customer service to be quick and efficient. As long as it stays that way, I'll stay a customer. Thanks Sunny.
Installed it 10 days back.Writing this review after using it. It works flawlessly. Needed clarifications wrt a few features functionality which were done immediately by Esther. She was brilliant and helped activate the features immediately within minutes. Will surely recommend this one.
Hana was quick and responsive. She gave me the answer I needed and it was a quick resolution for me.
Thanks a bunch Hana!
10/10 the best customer support I have had recently! Anthea and Toby from the team fulfilled my request with little to no time wasted, it was fast!