Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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This is a really great FAQ app and support is excellent! It does have a few bugs here and there that pop up which caused me to contact support multiple times, however, they are incredibly responsive and have fixed all my problems.
I had an issue with my FAQ page not showing up on my store page. Prakash did an amazing job fixing the problem quickly. Still new to this app but I can stay the customer service is great. Looking forward to continuing working with Avada.
Thank you, Hanna, for your invaluable help and support. I'm truly grateful for everything you've done. Your kindness and expertise have made a significant difference. I appreciate your unwavering support. Thank you, Hanna!
De momento me esta resultando facil su uso.
Aun no la he activado, pero el servicio de asistencia es muy bueno y rapido.
It is a good app that we can use it online shop, and customers can contact us directly, and find the relative information for purchasing.
and Good customer service from Esther.
avada has been a great help in helping me have a bot for faqs as well as a link to add whatsapp chat as well. their support team is great within seconds Abby from their team was able to help me with multiple icon issues and resolved it in an instant. i totally support using this app and honestly one of few free apps available to shopify users. thanks Avada & Abby
We had a little issue after updating our theme. Emily's response was lightning-fast and solved the issue within a second. and the features of this app are really cool. Love that. Thanks again, Emily.
I'm loving this app so far, Esther was great at answering my questions and helping unlock more features. I highly recommend this app, wonderful service
I would truly recommend avada, they will help you with any issues and Emily is especially nice, she took the time to help me figure out how the tracking orders system works and I really appreciated her help!
Cool product with no money to spend. Customer Service (Hana) also respond to my question in a short time and really helpful