Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,144)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

April 29, 2024

Audrey

TicketWavePH
Philippines
12 minutes using the app
July 23, 2023

Installed it 10 days back.Writing this review after using it. It works flawlessly. Needed clarifications wrt a few features functionality which were done immediately by Esther. She was brilliant and helped activate the features immediately within minutes. Will surely recommend this one.

Motohog
India
10 days using the app
July 15, 2023

Hana was quick and responsive. She gave me the answer I needed and it was a quick resolution for me.

Thanks a bunch Hana!

Jenna makes Co.
Canada
10 days using the app
October 31, 2023

10/10 the best customer support I have had recently! Anthea and Toby from the team fulfilled my request with little to no time wasted, it was fast!

CHROMEDOC
Taiwan
9 days using the app
March 13, 2023

The support was reachable and responded timely. I would love to shout out Esther, she was amazing I could feel like she was there next to me to solve my problems. Thank you for the quick response and making sure everything has solved!

freshleaf.jp
Japan
9 days using the app
July 27, 2023

He responded to all inquiries so kindly that the problem was resolved quickly.
Thank you. good to use!

내 스토어
Japan
9 days using the app
April 30, 2023

I am still relatively new to this App, but what a great experience so far. Set up is easy and support is there to immediately help if needed! Thanks Liz for your great and friendly service!

DMC Wholesale
South Africa
9 days using the app
February 7, 2023

Prakash was a great help today in resoling an issue on my website FAQ page.
I appreciate how quick to respond Avada chat service reps are. So I can get back to business! Thank you.

Shop Baby Boutiques
United States
9 days using the app
December 28, 2022

great support and customer service from Lydia! I have to give 5 star for this app and the Avada team for their great work!!! Thanks!

Saffronsip
Singapore
9 days using the app
June 29, 2023

I had an awesome and quick support from Juliana even when the app itself its free, still setting it up but so far app seems great

Mr Vapes
Mexico
9 days using the app