Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Audrey
Installed it 10 days back.Writing this review after using it. It works flawlessly. Needed clarifications wrt a few features functionality which were done immediately by Esther. She was brilliant and helped activate the features immediately within minutes. Will surely recommend this one.
Hana was quick and responsive. She gave me the answer I needed and it was a quick resolution for me.
Thanks a bunch Hana!
10/10 the best customer support I have had recently! Anthea and Toby from the team fulfilled my request with little to no time wasted, it was fast!
The support was reachable and responded timely. I would love to shout out Esther, she was amazing I could feel like she was there next to me to solve my problems. Thank you for the quick response and making sure everything has solved!
He responded to all inquiries so kindly that the problem was resolved quickly.
Thank you. good to use!
I am still relatively new to this App, but what a great experience so far. Set up is easy and support is there to immediately help if needed! Thanks Liz for your great and friendly service!
Prakash was a great help today in resoling an issue on my website FAQ page.
I appreciate how quick to respond Avada chat service reps are. So I can get back to business! Thank you.
great support and customer service from Lydia! I have to give 5 star for this app and the Avada team for their great work!!! Thanks!
I had an awesome and quick support from Juliana even when the app itself its free, still setting it up but so far app seems great