Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,179)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

March 31, 2023

Excellent experience with the app especially with the support team member Esther. It's very easy to add the FAQ

salasperfumes
United Arab Emirates
11 days using the app
June 5, 2023

quick turnaround and response, they help you with questions fairly quickly, agent sunny was helpful.

DTF Sheet
United States
11 days using the app
December 10, 2022

The app is easy to operate. The customer service is responsive and quick to fix issues. Thanks to Prakash!

cosmx-home
France
11 days using the app
February 25, 2023

The App is Quite Amazing. I recommended this app. Their customer service is very good they will instantly help you. If you face any problems.

Super Gaming Accessories
Pakistan
11 days using the app
December 26, 2022

I am really happy with this app! First, it's free and looks very professional. Secondly, it is easy to navigate and the support is superb! I really recommend this app!

SmartElectros
Sweden
11 days using the app
Edited March 21, 2023

Great and Quick Support provide by Liz. Thank you team Avada for the wonderful product and support...

adornmemories
India
11 days using the app
October 26, 2023

I installed the chat FAQ page and misunderstood the functionalities of it. I contacted support and spoke with Hana who guided me very well on how it works and made suggestions. It was very easy to follow. Unfortunately the app doesn't have a live chat option which is what I need to have quick contact with customers. None the less the advice was taken on board and other app suggestions were made.

Canvas Store
United Kingdom
10 months using the app
September 26, 2023

This app is excellent! It is easy to use and accomplishes what I want. Esther helped me get set up and was super helpful.

Gentseyewear
China
11 days using the app
Edited January 30, 2023

Would recommend. I have had no issues, so far, with any of the apps by Avada. I find their customer service to be quick and efficient. As long as it stays that way, I'll stay a customer. Thanks Sunny.

PleasantlyPlumpFashions
United States
10 days using the app
July 23, 2023

Installed it 10 days back.Writing this review after using it. It works flawlessly. Needed clarifications wrt a few features functionality which were done immediately by Esther. She was brilliant and helped activate the features immediately within minutes. Will surely recommend this one.

Motohog
India
10 days using the app