Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Excellent experience with the app especially with the support team member Esther. It's very easy to add the FAQ
quick turnaround and response, they help you with questions fairly quickly, agent sunny was helpful.
The app is easy to operate. The customer service is responsive and quick to fix issues. Thanks to Prakash!
The App is Quite Amazing. I recommended this app. Their customer service is very good they will instantly help you. If you face any problems.
I am really happy with this app! First, it's free and looks very professional. Secondly, it is easy to navigate and the support is superb! I really recommend this app!
Great and Quick Support provide by Liz. Thank you team Avada for the wonderful product and support...
I installed the chat FAQ page and misunderstood the functionalities of it. I contacted support and spoke with Hana who guided me very well on how it works and made suggestions. It was very easy to follow. Unfortunately the app doesn't have a live chat option which is what I need to have quick contact with customers. None the less the advice was taken on board and other app suggestions were made.
This app is excellent! It is easy to use and accomplishes what I want. Esther helped me get set up and was super helpful.
Would recommend. I have had no issues, so far, with any of the apps by Avada. I find their customer service to be quick and efficient. As long as it stays that way, I'll stay a customer. Thanks Sunny.
Installed it 10 days back.Writing this review after using it. It works flawlessly. Needed clarifications wrt a few features functionality which were done immediately by Esther. She was brilliant and helped activate the features immediately within minutes. Will surely recommend this one.