Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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I am very impressed with the widget and the feedback that I received from the chat technician Jasmine & their developer Tony at Avada, they were very prompt in their response and their feedback was very helpful. I also appreciate the fact that the chat button works beautifully as intended. I would highly recommend this widget and feedback system to anyone who is looking for a way to improve their customer communications.
Great customization I have tons of options to communicate with my clients, app looks good in my website and they have amazing customer service. Jasmine was awesome helping me with all my questions!
Prakash me atendeu com muita agilidade e resolveu o que eu precisava. Eu queria colocar mais ícones e já está funcionando, ótimo atendimento!
thanks Esther for solving my problem.
I received exceptional support ... quick response time, very assisting and to the point ... thank you very much!
Great service by Jasmine, quick fix and quick respones. Great work from her. Thought it would take a couple of days but it took a couple of minutes to solve my issue.
Thank you Esther and Gideon for your very quick help customizing my solution. With your quick and effective help we were able to customize the app to our needs.
The Avada FAQs app is amazing! It offers a really good FAQ page and a widget for your store. It has a limit of 10 FAQs and Avada branding so I spoke to Prakash on the chat who removed both of these. He was very friendly and helpful. I would highly recommend Avada for your store.
The app is very easy to use and allows to build good looking FAQ pages. Also, great support by Hana! Very helpful and fast in solving any issue.
Hanna was very helpful, resolved issue quickly.