Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,145)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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This is great and intuitive. Prakash helped me figure it out, thanks to him!! I can't wait to see how many people this helps.
Really good app, would give it 5 stars, but would be nice to have better order tracking (i.e. through entering the order number) and more functionality in the text editor.
Great support from Emily! Thanks for your help!!
prakash thanks for the awesome service i love the quick response in helping me with the app WONDERFUL JOB WELL DONE!
Sunny was an excellent support, helped me wirte away, and fast replys too, its good using the app, nice
I used this app to add my FAQs to my website and i must say it's a great app to use and most importantly the customer service#Hana
Customer service is so fast, helpful and nice.
The structure of faqs are so elegant and nice.
Abby's exceptional customer service is truly outstanding. With a warm and attentive demeanor, she effortlessly turns every interaction into a positive and memorable experience. Her unwavering patience and thorough knowledge make problem-solving seem effortless. Abby's dedication to going above and beyond is remarkable, setting a new standard for excellence in customer support. Her professionalism, kindness, and proficiency truly make a difference. In a world where outstanding service is rare, Abby shines as a beacon of what exceptional customer service should be. She is an invaluable asset and an inspiration to her peers.
I recently had the pleasure of experiencing outstanding customer service from Emily. From the moment I reached out to their support team, I was impressed by the professionalism, efficiency, and genuine commitment to ensuring my satisfaction.
Hana did a terrific job in helping me with the widget! Good work. Will keep working on the website and ask for support
Simple, very easy to use app.
Aisha was really supportive. She spent almost 40 min. to resolve my issue.