Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

November 16, 2022

This is great and intuitive. Prakash helped me figure it out, thanks to him!! I can't wait to see how many people this helps.

Evolution Cpap
United States
5 days using the app
February 11, 2023

Really good app, would give it 5 stars, but would be nice to have better order tracking (i.e. through entering the order number) and more functionality in the text editor.
Great support from Emily! Thanks for your help!!

Zero Waste Co
Australia
4 months using the app
January 27, 2023

prakash thanks for the awesome service i love the quick response in helping me with the app WONDERFUL JOB WELL DONE!

Muzik-Shack-Online
United States
5 days using the app
July 5, 2023

Sunny was an excellent support, helped me wirte away, and fast replys too, its good using the app, nice

xkilla
India
4 days using the app
November 24, 2022

I used this app to add my FAQs to my website and i must say it's a great app to use and most importantly the customer service#Hana

MarvellousHomeware
South Africa
4 days using the app
March 22, 2023

Customer service is so fast, helpful and nice.
The structure of faqs are so elegant and nice.

NEXA
Lebanon
4 days using the app
August 29, 2023

Abby's exceptional customer service is truly outstanding. With a warm and attentive demeanor, she effortlessly turns every interaction into a positive and memorable experience. Her unwavering patience and thorough knowledge make problem-solving seem effortless. Abby's dedication to going above and beyond is remarkable, setting a new standard for excellence in customer support. Her professionalism, kindness, and proficiency truly make a difference. In a world where outstanding service is rare, Abby shines as a beacon of what exceptional customer service should be. She is an invaluable asset and an inspiration to her peers.

galactic-merchant-official
Hong Kong SAR
4 days using the app
July 19, 2023

I recently had the pleasure of experiencing outstanding customer service from Emily. From the moment I reached out to their support team, I was impressed by the professionalism, efficiency, and genuine commitment to ensuring my satisfaction.

Dhen Apparel
Canada
4 days using the app
March 10, 2023

Hana did a terrific job in helping me with the widget! Good work. Will keep working on the website and ask for support

Numsy
Netherlands
4 days using the app
June 5, 2023

Simple, very easy to use app.
Aisha was really supportive. She spent almost 40 min. to resolve my issue.

The Sundook
India
4 days using the app