Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
Refine
-
By rating
Excellent customer service. They are quick with their response and quite effective. 5 starts from me!
I use this app for my website and recommend it to other business entrepreneurs. Also the customer care are always assisting on ongoing issues.
We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!
Sincerely,
AVADA Support Team
Great app! Although some of the functions are still "rigid" and less flexible in terms of design it works great and makes your life easier in terms of FAQ management. Additionaly, Hana was a fantastic help with a very fast and clear support.
We had some issues with the FAQ page, but with the help of online assistance from "Emily", the problem was solved quickly! We highly appreciate her support on this issue.
Lydia helped me, excellent service and good treatment.
チャットでのサポートが非常に充実しており、こちらの不手際による不具合にも迅速丁寧に対応いただきました。
アプリの操作性も快適で、設定もシンプルで分かりやすいです。
Awesome app! When I needed assistance Abby promptly helped me.
Will surely be using this app and recommending to my friends.
Great app so far. Very easy to setup and use. Of course 5 stars as this app does exactly what is promised and... it's free!
It has all the essentials I am looking for. Great support via the chat (Prakash) as well. Keep it up
This app is so easy to use. You can build FAQ in a minute way. Avada and abby help me a lot. Thank you