Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,144)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

April 1, 2023

Excellent customer service. They are quick with their response and quite effective. 5 starts from me!

Pictorella
Serbia
3 days using the app
November 6, 2022

I use this app for my website and recommend it to other business entrepreneurs. Also the customer care are always assisting on ongoing issues.

Magic Eraserz
Malta
3 months using the app
Chatty replied November 9, 2022

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!

Sincerely,
AVADA Support Team

September 18, 2023

Great app! Although some of the functions are still "rigid" and less flexible in terms of design it works great and makes your life easier in terms of FAQ management. Additionaly, Hana was a fantastic help with a very fast and clear support.

Wooly Bedding
Portugal
3 days using the app
November 27, 2022

We had some issues with the FAQ page, but with the help of online assistance from "Emily", the problem was solved quickly! We highly appreciate her support on this issue.

JS Tech
Australia
3 days using the app
October 14, 2023

Lydia helped me, excellent service and good treatment.

Juanelo Emprende
Peru
2 days using the app
March 11, 2024

チャットでのサポートが非常に充実しており、こちらの不手際による不具合にも迅速丁寧に対応いただきました。
アプリの操作性も快適で、設定もシンプルで分かりやすいです。

Okinawa Blessing
Japan
About 1 hour using the app
September 12, 2023

Awesome app! When I needed assistance Abby promptly helped me.
Will surely be using this app and recommending to my friends.

Natura Snacks
Malta
2 days using the app
June 28, 2023

Great app so far. Very easy to setup and use. Of course 5 stars as this app does exactly what is promised and... it's free!

キャンピングカン - Camping Kan
Japan
2 days using the app
August 16, 2023

It has all the essentials I am looking for. Great support via the chat (Prakash) as well. Keep it up

WONDER GOODS
Netherlands
2 days using the app
August 18, 2022

This app is so easy to use. You can build FAQ in a minute way. Avada and abby help me a lot. Thank you

Zhaviah
Indonesia
2 days using the app