Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,178)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

August 25, 2022

Easy to use app and nice features to come with it. Customer service is highly responsive and helpful

joolz-au
Australia
About 20 hours using the app
September 27, 2023

Prakash helped me with an issue I had for my faq, thank you, fast and simple.

NorthLegends
Canada
About 20 hours using the app
January 17, 2024

Emily was very helpful and prompt in answering my questions! Thank you!

CareHair | ケアヘア
Japan
About 17 hours using the app
November 3, 2023

Hana and Abby are both very responsive, supportive ! The app is easy to use and helpful to my website.

skinotes
Hong Kong SAR
About 19 hours using the app
January 9, 2023

Abby is a great customer service she helped me and solve my problem in minutes!
Thank you Abby for your help

Homechase
Lebanon
About 19 hours using the app
April 10, 2024

Onboarding was smooth with the help of Lydia, who was there to help with any questions.

Swimtraxx
Belgium
About 3 hours using the app
February 7, 2024

Wonderful. I recommend this app to anyone. Esther was very fast and helpful in solving my issue. Thank You

Mariana Martine
Japan
About 13 hours using the app
September 25, 2023

Sunny was very helpful and patient with me!

LORDE AND BELLE
United States
About 17 hours using the app
January 29, 2024

Had an inquiry on how to change something within the application and it was quickly resolved by Jasmine on their support team.
- Helpful support desk
- Easy to install app that works great

Chase Label
United Kingdom
About 14 hours using the app
August 18, 2023

Liz and Lydia provided exceptional support! Their expertise and dedication surpassed expectations. Highly recommended!

Cardel
Austria
About 17 hours using the app