Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,135)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Feedback is quick and patient. Regretly, The APP don't support chat with the customer directly. Other function is perfect, I love it.
Esta muy bien la sección de preguntas frecuentes. El widget del chat, no tiene mucha customización, por lo que ese no lo estoy utilizando
Esther was a fantastic help and anticipated my needs in advance. I'm impressed by the instant service and the friendly help.
Hana helped me set up the widget correctly, thanks a lot for her help, I recommend，great app ：）good..
Esther was really good helping me solve an issue!
Au top! Sunny était à l'écoute et ultra rapide pour prendre en main un problème sur l'affichage de la FAQ sur le site. Le problème que je n'arrivais pas à résoudre depuis plusieurs jours n'a mit que 10 minutes à disparaitre!
La simplicité de l'app et le SAV sont au top !
This is a beautiful app
you can customize your alot of things here, the colors, the answers and ofcourse the lovely team are always on the clock to help me.
Abby was chatful, helpful and very rapid with her service.
I definately recommend it.
Great exchange with Hana, very responsive and competent.
Great customer support!
I had a query and it was quickly answered by Sunny and Anivia.
Very impressed with the Avada team !
Great, friendly, polite, and helpful support. All the questions were answered in a few minutes.
Thank you, Jasmine! <3