Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,178)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

May 26, 2023

quick resolution to my query.. by Emily. This app is also quick and easy to install and configure..

Graintastic
India
About 16 hours using the app
December 4, 2022

Great app. I had a few little issues, used the Avada help chat and got connected with Liz after just a few second. She was unbelievable knowledgeable, friendly, and helpful. All issues got resolved in a heartbeat. What a great customer service experience.

LightAndTimeArt
United States
About 16 hours using the app
March 13, 2024

Precisei de ajuda após a instalação da aplicação e suporte foi simpático e eficaz, tendo resolvido o meu problema rapidamente.
Obrigado!

BestWindow
Portugal
About 7 hours using the app
December 16, 2023

The support by Tony is impeccable! Love the experience with them! highly recommended!

幸福計劃
Singapore
About 14 hours using the app
January 21, 2023

I recently discovered the this app, and I have been extremely impressed with its functionality and ease of use. Setting up my store was a breeze and the app provides a wide range of customizable options to help me create a unique and professional-looking online store. The user interface is intuitive and easy to navigate. Abby from the customer support team was answering all of my questions in a timely and professional manner. Overall, I highly recommend this app to anyone looking to start their own online store. It has made the process of setting up and managing my store a seamless and enjoyable experience.

All Time Mats
Canada
About 15 hours using the app
May 14, 2023

We have recently came across this app, and i would like to say that it is life changing, we will be adding it to all our stores. Special thanks to Hana for helping us verify our account and customizing our account. Highly recommended app!

Vivo Cosmetics International
Spain
About 15 hours using the app
March 5, 2024

Great customer service! The team is very sweet and helpful, issues are fixed within minutes.

eotd
Hong Kong SAR
About 8 hours using the app
April 25, 2024

awesome app and support team they help you with any issues immediately. 10/10 would suggest you use this app Hana is Awesome!

Bakkie & Outdoor
South Africa
About 1 hour using the app
March 12, 2024

Great App and even better customer support. Sunny and Tony went above and beyond in helping get everything setup - thanks guys!

TIO
United Kingdom
About 5 hours using the app
September 23, 2022

comprehensive function and FREE. easy to use panel and customization available. responsive and help LIVE support team. totally tech free to implement help widget

CABLE Shop
Hong Kong SAR
About 12 hours using the app