Chatty: Livechat Helpdesk, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,029)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication with features like live chat and customizable FAQs. It's praised for its ease of use, effectiveness, and free access to premium features such as integration with WhatsApp, Instagram, and Facebook chat. The ability to track orders and customize the chat interface to match store aesthetics is also valued. The app's performance is noted as seamless, and the customer support team, including members like Hana, Audrey, and Tiana, is commended for their responsiveness and efficiency.
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Great customer support, Esther and Gideon helped me out. Response was quick and solved all my queries.
Esther helped me through what I needed. Fast and to the point! Thank you Esther and thank you Avada! Truly appreciate this free service.
Sehr gute und unkomplizierte App. Funktioniert einwandfrei und wenn mal was nicht funktioniert wird einem im Chat sofort geholfen. Juliana war sehr freundlich und konnte das Problem sofort lösen.
This app is wonderful! And it is amazing that it is free. It is so easy to set up, and the support is amazing. Abby answered all my questions immediately. We love it!
Hana was really fast and kind with the support.
she was really pacient
Good app and support
recommended
I asked for unlimited FAQ questions and @hanna helps me very fast, thank you for this useful and great app.
very good app, works just as I wanted with no branding and great functionality. Also the help is very good. Prakash was very helpful and super fast with responses! great help.
the experience with abby was wonderful. she resolve all of my problems!! very good
So far so good. We needed an effective FAQ page and this App seems to provide what we are looking for.
Prakash was incredibly helpful. I requested support, had to wait less than 5 minutes, and my requests were solved within a few minutes. Overall very pleased with the support.
The app seems great, haven't tested it at scale but comes with pre-loaded FAQs and the functionality so far has been excellent.
We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day.
Sincerely,
AVADA Support Team