Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,134)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Useful app with lots of options to modify styling. The technical support received from Abby was very good!
Prakash helped me with an issue I had for my faq, thank you, fast and simple.
Easy to use app and nice features to come with it. Customer service is highly responsive and helpful
Hana and Abby are both very responsive, supportive ! The app is easy to use and helpful to my website.
Abby is a great customer service she helped me and solve my problem in minutes!
Thank you Abby for your help
Support is very quick and thorough and Thank you to Jasmine for being helping diligently and promptly.
Sunny was very helpful and patient with me!
Liz and Lydia provided exceptional support! Their expertise and dedication surpassed expectations. Highly recommended!
quick resolution to my query.. by Emily. This app is also quick and easy to install and configure..
Great app. I had a few little issues, used the Avada help chat and got connected with Liz after just a few second. She was unbelievable knowledgeable, friendly, and helpful. All issues got resolved in a heartbeat. What a great customer service experience.