Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,177)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

December 20, 2023

Thank you very much Emily for your help! :D

D'Avenue
Netherlands
About 7 hours using the app
February 23, 2024

Tiana was very helpfull with her assitance while I was trying to set up the App.

CandyBaby
Bulgaria
About 4 hours using the app
April 19, 2023

Very easy to use and straight to the point. Abby is very accomodating and responded immediately to our inquiry.

The Better Carbs
Philippines
About 7 hours using the app
May 22, 2023

Customer service very quick and helpful especialy Juliana ! I am going to work with this app from now on!

COCOMULA
Morocco
About 7 hours using the app
August 4, 2023

I am delighted to share my enthusiastic 5-star review for Jasmine and the outstanding assistance she offered me. Jasmine's prompt and efficient service was truly remarkable, and she exceeded all my expectations in addressing my needs. Jasmine is a true professional, and I am grateful for the exceptional help she provided me with.

Pawfield
Australia
About 6 hours using the app
April 1, 2024

Theme support by Esther is very fast and responsive. The widget didn't show up on our site when enabled the first time, but Esther solved it very quickly.

Urban Machina
Canada
About 2 hours using the app
June 27, 2024

I had some difficulties on my app and Hana was patient and settled my problem swiftly. I am very thankful for her assistance!

The Floral Edition
Singapore
September 28, 2022

Shopify has the best app I have ever used is free and easy to set up, and I'd like to thank "HANA" for helping me to set up the app, she is very kind and helpful.

raw-eagle
United Kingdom
About 6 hours using the app
May 22, 2023

Lydia was able to help me get setup within minutes of contacting them. The support is A+ Highly reccomended.

Gap Closer Games
United States
About 6 hours using the app
April 24, 2023

I am happy to write a positive comment about Hana's outstanding assistance in helping you configure Avada WhatsApp. It's great to hear that Hana provided reactive and helpful support throughout the process. Having someone who is knowledgeable and willing to assist can make all the difference in achieving success with a new tool or platform. It's clear that Hana went above and beyond to ensure that you were able to configure Avada WhatsApp properly and I'm sure that you greatly appreciate her efforts. Thank you for sharing your positive experience and I hope that you continue to receive excellent support from Hana and the team at Avada WhatsApp in the future!

Elegant Armor
Switzerland
About 6 hours using the app