Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,134)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

August 6, 2023

Useful app with lots of options to modify styling. The technical support received from Abby was very good!

Garage 29 Graphics Ltd
United Kingdom
About 20 hours using the app
September 27, 2023

Prakash helped me with an issue I had for my faq, thank you, fast and simple.

NorthLegends
Canada
About 20 hours using the app
August 25, 2022

Easy to use app and nice features to come with it. Customer service is highly responsive and helpful

joolz-au
Australia
About 20 hours using the app
November 3, 2023

Hana and Abby are both very responsive, supportive ! The app is easy to use and helpful to my website.

skinotes
Hong Kong SAR
About 19 hours using the app
January 9, 2023

Abby is a great customer service she helped me and solve my problem in minutes!
Thank you Abby for your help

Homechase
Lebanon
About 19 hours using the app
September 21, 2023

Support is very quick and thorough and Thank you to Jasmine for being helping diligently and promptly.

MesolightBIM
Botswana
20 days using the app
September 25, 2023

Sunny was very helpful and patient with me!

LORDE AND BELLE
United States
About 17 hours using the app
August 18, 2023

Liz and Lydia provided exceptional support! Their expertise and dedication surpassed expectations. Highly recommended!

Cardel
Austria
About 17 hours using the app
May 26, 2023

quick resolution to my query.. by Emily. This app is also quick and easy to install and configure..

Graintastic
India
About 16 hours using the app
December 4, 2022

Great app. I had a few little issues, used the Avada help chat and got connected with Liz after just a few second. She was unbelievable knowledgeable, friendly, and helpful. All issues got resolved in a heartbeat. What a great customer service experience.

LightAndTimeArt
United States
About 16 hours using the app