Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,144)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

September 25, 2023

Sunny was very helpful and patient with me!

LORDE AND BELLE
United States
About 17 hours using the app
August 18, 2023

Liz and Lydia provided exceptional support! Their expertise and dedication surpassed expectations. Highly recommended!

Cardel
Austria
About 17 hours using the app
May 26, 2023

quick resolution to my query.. by Emily. This app is also quick and easy to install and configure..

Graintastic
India
About 16 hours using the app
December 4, 2022

Great app. I had a few little issues, used the Avada help chat and got connected with Liz after just a few second. She was unbelievable knowledgeable, friendly, and helpful. All issues got resolved in a heartbeat. What a great customer service experience.

LightAndTimeArt
United States
About 16 hours using the app
January 21, 2023

I recently discovered the this app, and I have been extremely impressed with its functionality and ease of use. Setting up my store was a breeze and the app provides a wide range of customizable options to help me create a unique and professional-looking online store. The user interface is intuitive and easy to navigate. Abby from the customer support team was answering all of my questions in a timely and professional manner. Overall, I highly recommend this app to anyone looking to start their own online store. It has made the process of setting up and managing my store a seamless and enjoyable experience.

All Time Mats
Canada
About 15 hours using the app
May 14, 2023

We have recently came across this app, and i would like to say that it is life changing, we will be adding it to all our stores. Special thanks to Hana for helping us verify our account and customizing our account. Highly recommended app!

Vivo Cosmetics International
Spain
About 15 hours using the app
Edited February 24, 2023

Übersichtlicher Aufbau beim erstellen einer FAQ -Seite und ein schneller Support.
Ich habe es ohne gewisse Vorerfahrungen heruntergeladen und kam mit der App gut zurecht.
Lydia vom Kundenservice hat mir super weitergeholfen!

Severe-Atelier
Germany
About 14 hours using the app
April 22, 2023

Avada's customer service is super good. I love the way their agents talk to me. Also, their app is easy to use. But I still need more function like intergrading to more channels.

My Store
China
14 days using the app
September 23, 2022

comprehensive function and FREE. easy to use panel and customization available. responsive and help LIVE support team. totally tech free to implement help widget

CABLE Shop
Hong Kong SAR
About 12 hours using the app
October 19, 2022

I use the app for my FAQ's and other special promotions. It is really easy to use and the support from Esther was SUPER fast and effortless to make the changes for me

Vitexacom-Radios
South Africa
About 11 hours using the app