Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Sunny was very helpful and patient with me!
Liz and Lydia provided exceptional support! Their expertise and dedication surpassed expectations. Highly recommended!
quick resolution to my query.. by Emily. This app is also quick and easy to install and configure..
Great app. I had a few little issues, used the Avada help chat and got connected with Liz after just a few second. She was unbelievable knowledgeable, friendly, and helpful. All issues got resolved in a heartbeat. What a great customer service experience.
I recently discovered the this app, and I have been extremely impressed with its functionality and ease of use. Setting up my store was a breeze and the app provides a wide range of customizable options to help me create a unique and professional-looking online store. The user interface is intuitive and easy to navigate. Abby from the customer support team was answering all of my questions in a timely and professional manner. Overall, I highly recommend this app to anyone looking to start their own online store. It has made the process of setting up and managing my store a seamless and enjoyable experience.
We have recently came across this app, and i would like to say that it is life changing, we will be adding it to all our stores. Special thanks to Hana for helping us verify our account and customizing our account. Highly recommended app!
Übersichtlicher Aufbau beim erstellen einer FAQ -Seite und ein schneller Support.
Ich habe es ohne gewisse Vorerfahrungen heruntergeladen und kam mit der App gut zurecht.
Lydia vom Kundenservice hat mir super weitergeholfen!
Avada's customer service is super good. I love the way their agents talk to me. Also, their app is easy to use. But I still need more function like intergrading to more channels.
comprehensive function and FREE. easy to use panel and customization available. responsive and help LIVE support team. totally tech free to implement help widget
I use the app for my FAQ's and other special promotions. It is really easy to use and the support from Esther was SUPER fast and effortless to make the changes for me