Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,176)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

March 26, 2024

I had a technical problem but Pamela solved it within a few minutes.

The Breast Form Store UK
Germany
About 1 hour using the app
March 31, 2023

I would definitely recommend it. Very easy to use and manage. Friendly and quick assistance when i contacted their chat.

Houseofkimane
Spain
About 3 hours using the app
September 1, 2023

Great free app!
There was an issue with hiding the FAQ widget, but Abby from the support team was able to get it fixed right away.
Much appreciated!

doka-deals.be
Belgium
About 3 hours using the app
June 21, 2022

I use this app to create FAQs pages for my store and is very easy to use and it is FREE. Esther responded quickly and help me with the support. Thank you

knock-out.ro
Romania
About 3 hours using the app
March 22, 2024

Best recommendation!I had a small problem and the customer service was very patient to help me solve it patiently. Thank you, Liz!

LaMem
Canada
About 1 hour using the app
March 24, 2024

great support

RestPan
United Kingdom
About 1 hour using the app
October 10, 2023

I wanted to take a moment to express my heartfelt thanks for your incredible help and support (Hana), Hana is a very nice girl who did her best to help you, and her help made a big difference Avada is very lucky to have a employee like Hana.

Thank you once again for your help, and please know that your kindness will not be forgotten.

CygneLab
Morocco
About 3 hours using the app
February 12, 2024

Esther was a superstar today. Thank you!

Purr Wish
United Kingdom
About 2 hours using the app
March 5, 2024

Super goed geholpen & super snel door Tiana!

Toonen Fashion
Netherlands
About 2 hours using the app
March 12, 2024

Esther is very supportive and give instant reply to my query and help me to solve it. nice app for FAQs

kaalathelabel
India
About 1 hour using the app