Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,144)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

August 31, 2023

Liz was really helpful. I would recommend this app. The FAQ page is also very good.

eRetail Hub
Ireland
About 11 hours using the app
August 27, 2023

The app itself was easy to set up and blended cohesively with my current theme. Tracy helped me eliminate the limitation of the # of questions I could post on the page and as I was working through and had more questions, Emily was able to give me a hand. Both reps were friendly and helpful and the fact that the app is free as well, can't ask for more to be honest!

JUDES & CO.
Canada
About 11 hours using the app
July 12, 2023

this app helps me save lots of time to build FAQ page. Hana helped me to verify the store in a short time. 100% recommend this app.

COZICATS
United Kingdom
About 11 hours using the app
August 4, 2023

great app, does all the job. Excellent customer support from Juliana and Jasmine as well, responsive and helpful.

OATTIES
Malaysia
About 10 hours using the app
June 22, 2023

Love this FAQ, has many features, unlimited FAQ and sections. plus is free. Avada Support is also Superb

Synergy Custom Fitness
United States
About 10 hours using the app
January 16, 2023

This app is seriously impressive. How it is free amazes me! As mentioned in other reviews, Hana is super efficient, polite and helpful. I am really loving the Avada suite of apps. Please keep it up, this is seriously top shelf!

House Journey
Australia
About 10 hours using the app
October 9, 2022

Top service, heel snel geholpen! Ik werd geholpen op een zondag. Dankjewel voor je hulp! Ik gebruikte de app voor mijn FAQ vragen op een gestructueerde manier weer te geven aan de klanten

MANIFEST ANGEL
Belgium
About 9 hours using the app
October 27, 2023

Get great support from Jasmine; hopefully, this app will work perfectly.

Sensual Trends
Canada
About 9 hours using the app
September 18, 2023

Great app. Easy to install and the customer support is really quick and helpful!

Real Roots
Netherlands
About 9 hours using the app
July 6, 2023

is very good to use and also in service,after I use this app it solve me a lot problems in onlineshop,Hana

Zatori
Hong Kong SAR
About 9 hours using the app