Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,145)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
Refine
-
By rating
Juliana was very knowledgeable and super helpful. She was able to answer all my question and provide me with all the information and changes I need. Highly recommend.
So far the best support app I have used on Shopify. It has all the features available to support your customers. However, I haven't seen a customer directly chatting with the support, instead, it shows WhatsApp. Recommended!
Very prompt customer service, Lydia nicely and professionally answered all my questions. This App is easy to use. highly recommend.
i was looking for a live chat and FAQ and i found it here. so far i am very happy. Especially the support from Hana was very good!
Hana & Tech team assisted me with my issues in a jiffy, & my faq page was up in 10 minutes. Very responsive support team!
this is a good apps，because it has very good functions！and good customer service，i very like it ，thank customer service to me
Liz, is a great asset to AVADA.
Replied very quickly and solved the issues i was having.
She has removed the "Powered by Avada" label on the bottom of the FAQs page and also fixed the page style to be fitting my theme.
This App is very easy to hand and works perfectly well. Also the support is very nice and answers very fast. We would absolutely recommend!
Easy to use, chat is available 24/7 to help, which is very convenient. I would recommend.
I recently installed the Avada FAQS app for my website. The customer service provided by Abby and Esther was exceptional. They assisted me multiple times with the app set up while I was updating my FAQs pages. Abby and Esther's prompt and reliable support made the entire process much smoother. I highly recommend this app to anyone.