Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,145)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Je viens d'installer l'application et jusque là je la trouve simple et pratique pour ma FAQ. De plus l'assistance est très réactive si vous avez un probleme. je recommande!
I would definitely recommend it. Very easy to use and manage. Friendly and quick assistance when i contacted their chat.
I use this app to create FAQs pages for my store and is very easy to use and it is FREE. Esther responded quickly and help me with the support. Thank you
I wanted to take a moment to express my heartfelt thanks for your incredible help and support (Hana), Hana is a very nice girl who did her best to help you, and her help made a big difference Avada is very lucky to have a employee like Hana.
Thank you once again for your help, and please know that your kindness will not be forgotten.
Excellent app for Whatsapp and FAQs. We were using another app that added features that we don't need and the new features can't be removed. After looking at a few alternatives we found Avada having the features we wanted. The app is easy to use and configure.
What is more amazing is the support! We got almost instantaneous replies from Jasmine and she, with their developer Tony helped us implement additional coding for the app to cater to our needs! And all these at zero cost under the free plan. This kind of service and support is unheard of in this industry. Can't get better than this. Highly recommended.
It's a really good app, and I recommend it. It's easy to use and has very professional customer service. I tried to make a FAQ for our website. It is very easy to operate. I will recommend it.
Have just installed the app, and have been very happy so far. Esther and Tony have been super helpful.
Needed a few tweaks to suit our requirement, and it was attended to promptly.
There are a few areas of improvement, which I am sure they will work on.
Best wishes.
I was having issues adding additional FAQ categories. The Issue was resolved very quickly, thanks to Juliana.
Application simple d'utilisation et esthétique. Je tiens à remercier chaleureusement Hana et Prakash pour leur aide précieuse lors de l'installation et de la prise en main de l'application. Leur disponibilité, leur gentillesse et leur réactivité ont grandement facilité mon expérience utilisateur. Ils ont su répondre à toutes mes questions et m'ont accompagné tout au long du processus.
Works great. Easy to use. I installed today and customer support is Awesome. I would recommend this App.