Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

June 13, 2023

Je viens d'installer l'application et jusque là je la trouve simple et pratique pour ma FAQ. De plus l'assistance est très réactive si vous avez un probleme. je recommande!

Le Petit Masseur
France
About 4 hours using the app
March 31, 2023

I would definitely recommend it. Very easy to use and manage. Friendly and quick assistance when i contacted their chat.

Houseofkimane
Spain
About 3 hours using the app
June 21, 2022

I use this app to create FAQs pages for my store and is very easy to use and it is FREE. Esther responded quickly and help me with the support. Thank you

knock-out.ro
Romania
About 3 hours using the app
October 10, 2023

I wanted to take a moment to express my heartfelt thanks for your incredible help and support (Hana), Hana is a very nice girl who did her best to help you, and her help made a big difference Avada is very lucky to have a employee like Hana.

Thank you once again for your help, and please know that your kindness will not be forgotten.

CygneLab
Morocco
About 3 hours using the app
November 11, 2023

Excellent app for Whatsapp and FAQs. We were using another app that added features that we don't need and the new features can't be removed. After looking at a few alternatives we found Avada having the features we wanted. The app is easy to use and configure.

What is more amazing is the support! We got almost instantaneous replies from Jasmine and she, with their developer Tony helped us implement additional coding for the app to cater to our needs! And all these at zero cost under the free plan. This kind of service and support is unheard of in this industry. Can't get better than this. Highly recommended.

Duo Nini
Singapore
About 3 hours using the app
August 2, 2022

It's a really good app, and I recommend it. It's easy to use and has very professional customer service. I tried to make a FAQ for our website. It is very easy to operate. I will recommend it.

Hunny Life
United States
About 3 hours using the app
July 27, 2023

Have just installed the app, and have been very happy so far. Esther and Tony have been super helpful.
Needed a few tweaks to suit our requirement, and it was attended to promptly.
There are a few areas of improvement, which I am sure they will work on.
Best wishes.

HolyWeaves
India
About 3 hours using the app
December 6, 2022

I was having issues adding additional FAQ categories. The Issue was resolved very quickly, thanks to Juliana.

Ri Re Living
United Kingdom
About 3 hours using the app
February 23, 2023

Application simple d'utilisation et esthétique. Je tiens à remercier chaleureusement Hana et Prakash pour leur aide précieuse lors de l'installation et de la prise en main de l'application. Leur disponibilité, leur gentillesse et leur réactivité ont grandement facilité mon expérience utilisateur. Ils ont su répondre à toutes mes questions et m'ont accompagné tout au long du processus.

Online Fit - Coaching en ligne
France
About 3 hours using the app
June 25, 2022

Works great. Easy to use. I installed today and customer support is Awesome. I would recommend this App.

Tecman Automotive inc
Canada
About 2 hours using the app