Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

July 28, 2023

Best support ever (thank you so much sunny!!!) and the App offers everything you want on your website.

I would recommend this app to all my fellow webshop owners.

Kids Academy
Netherlands
About 2 hours using the app
October 10, 2023

all work good,and the customer service reply fast and in time too,recommend

SNKRBASE
France
About 2 hours using the app
Edited February 12, 2023

I just started to use this app today and so far I am very pleased. Very quick to respond. It is a very good app for Q&A that you can custom easily.
Very quick customer service from Abby 10/10. Just great

MIASGLAM
Mexico
About 2 hours using the app
August 20, 2022

Sehr übersichtliche App mit vielen Auswahlmöglichkeiten. Sehr einfach zu verstehen. Prakash vom Kundensupport hat mir sofort geholfen und alle nötigen Funktionen freigeschaltet. Sehr netter und freundlicher Kontakt.

Postertivity
Germany
About 2 hours using the app
March 19, 2023

Brilliant app and does exactly what it should. No hidden payments. Hana was brill too! Thanks Avada!!

FloofyUK
United Kingdom
About 2 hours using the app
December 8, 2022

Good , pretty
I think it's better to use , and will make our FAQ page more richer ,and the service worker is kindly to send me help .

Fuslite
Hong Kong SAR
About 2 hours using the app
August 29, 2023

It's a helpful Shopify application! The customer support team has been responding promptly to my needs. It's reassuring to have reliable assistance when using an app.

Kaadas
United States
About 2 hours using the app
Edited August 24, 2022

My customer service agent, Esther, was very helpful in getting me setup . She was attentive and very nice!.And the app is nice and interactive.

The Trampoline
India
About 2 hours using the app
April 26, 2023

Liz was great! Answered everything promptly, and had detailed answers with screenshots to help me understand

Postcard Foods
United States
About 2 hours using the app
August 26, 2023

Outstanding customer service by Esther and the team. The FAQ app was able to replace one of my other apps without compromising on features.

Carbora Jewelry
United States
About 2 hours using the app