Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,145)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Best support ever (thank you so much sunny!!!) and the App offers everything you want on your website.
I would recommend this app to all my fellow webshop owners.
all work good,and the customer service reply fast and in time too,recommend
I just started to use this app today and so far I am very pleased. Very quick to respond. It is a very good app for Q&A that you can custom easily.
Very quick customer service from Abby 10/10. Just great
Sehr übersichtliche App mit vielen Auswahlmöglichkeiten. Sehr einfach zu verstehen. Prakash vom Kundensupport hat mir sofort geholfen und alle nötigen Funktionen freigeschaltet. Sehr netter und freundlicher Kontakt.
Brilliant app and does exactly what it should. No hidden payments. Hana was brill too! Thanks Avada!!
Good , pretty
I think it's better to use , and will make our FAQ page more richer ,and the service worker is kindly to send me help .
It's a helpful Shopify application! The customer support team has been responding promptly to my needs. It's reassuring to have reliable assistance when using an app.
My customer service agent, Esther, was very helpful in getting me setup . She was attentive and very nice!.And the app is nice and interactive.
Liz was great! Answered everything promptly, and had detailed answers with screenshots to help me understand
Outstanding customer service by Esther and the team. The FAQ app was able to replace one of my other apps without compromising on features.