Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
Refine
-
By rating
Excellent app for Whatsapp and FAQs. We were using another app that added features that we don't need and the new features can't be removed. After looking at a few alternatives we found Avada having the features we wanted. The app is easy to use and configure.
What is more amazing is the support! We got almost instantaneous replies from Jasmine and she, with their developer Tony helped us implement additional coding for the app to cater to our needs! And all these at zero cost under the free plan. This kind of service and support is unheard of in this industry. Can't get better than this. Highly recommended.
Esther was so helpful and kind. She solved all my questions and a troubleshoot I was having on my end.
It's a really good app, and I recommend it. It's easy to use and has very professional customer service. I tried to make a FAQ for our website. It is very easy to operate. I will recommend it.
Have just installed the app, and have been very happy so far. Esther and Tony have been super helpful.
Needed a few tweaks to suit our requirement, and it was attended to promptly.
There are a few areas of improvement, which I am sure they will work on.
Best wishes.
I was having issues adding additional FAQ categories. The Issue was resolved very quickly, thanks to Juliana.
Application simple d'utilisation et esthétique. Je tiens à remercier chaleureusement Hana et Prakash pour leur aide précieuse lors de l'installation et de la prise en main de l'application. Leur disponibilité, leur gentillesse et leur réactivité ont grandement facilité mon expérience utilisateur. Ils ont su répondre à toutes mes questions et m'ont accompagné tout au long du processus.
Works great. Easy to use. I installed today and customer support is Awesome. I would recommend this App.
Best support ever (thank you so much sunny!!!) and the App offers everything you want on your website.
I would recommend this app to all my fellow webshop owners.
all work good,and the customer service reply fast and in time too,recommend
I just started to use this app today and so far I am very pleased. Very quick to respond. It is a very good app for Q&A that you can custom easily.
Very quick customer service from Abby 10/10. Just great