Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

December 27, 2022

Super easy to set up and just what I needed! Hana from Avada was able to help me configure it quickly. Highly recommend!

PP Signature
Malaysia
About 1 hour using the app
April 22, 2023

The Avada app works great. Created a perfectly functioning FAQ page and had quick, efficient customer support. Liz was able to help me out with everything I need.

SAVIOR
United States
About 1 hour using the app
September 27, 2022

This app was easy to use. Aisha helped me with needed info to get started. Though my preferred local language was not available. It was easy to edit the app with my preferred language.

Lookglam
Norway
About 1 hour using the app
July 19, 2023

user friendly app! Abby one of the customer support was efficient and helpful, overall very happy with the app

Lashesbyrk
Australia
About 1 hour using the app
November 2, 2023

quick and amazing support from hana !

My Store
Netherlands
About 1 hour using the app
March 3, 2023

Prakash è stato di gran supporto, l'app per il momento funzione benissimo, e l'installazione è stata davvero semplice

Penelope Pà
Italy
About 1 hour using the app
July 31, 2022

Great app that are very cusomizeable. I would use it on my next store.
Got help from Esther.. Lovely woman.

BuffEnergy
Sweden
About 1 hour using the app
September 6, 2023

Ho avuto assistenza da Ester che è molto brava e disponibile, grazie!

Il Ghiottone
Italy
About 1 hour using the app
May 30, 2023

Very quick response time. Very attentive without long lags between our conversation. The issue was resolved in just a few minutes.

Michael ~Ray
United States
About 1 hour using the app
May 26, 2023

Emily! Really help me very quickly and efficent. The best app to Faq pages

Thank you so much to help me!

YUSTY
Spain
About 1 hour using the app