Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,145)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
Refine
-
By rating
Esther was very helpful and fast to respond. Wonderful app and user-friendly! I enjoy being able to add as many questions as needed.
Working with Avada's customer service was great. I was assisted by Liz, and the replies were very fast and straightforward.
Quick support. The perfect app for the FAQ page. It is easy to set up your FAQ page using this App & they provide unlimited FAQ question support. Thanks for your support.
Just started use this app. got fantastic support while installing from Avada's Esther. friendly backup.
It is a good FAQ app that helps with simplifying of the FAQ Page. The whole lay-out looks better and the contact app is also great.
this app is helpful and has great support from Ester! highly recommended, millions of thanks! thanks :)
Great service. Liz troubleshooted the installation and initial set up, very impressed with the support and app so far!
Die App ist einfach zu bedienen. Ich habe sehr schnelle und gute Hilfe von Juliana erhalten. Thank you Juliana. Ich kann die App weiterempfehlen. Ich habe die App hauptsächlich für die FAQ benötigt. Das bearbeiten und das einfügen auf meiner Seite funktioniert ohne Probleme. Anfänglich hatte ich nur 10 FAQ Antworten zur Verfügung. Dank Juliana von Avada Help Center wurde die Anzahl schnell aufgestockt
Very good app and the customer service is very helpful. Liz help us to use the app properly, we can use more icon now. I can recommend it
Great little app. Customer support from Hana was outstanding as well. I had a few questions, they quickly answered to help me clarify a few issues. I had one small issue, and Hana told me how to change it so it fit my needs. Thanks.