Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

May 12, 2023

Esther was very helpful and fast to respond. Wonderful app and user-friendly! I enjoy being able to add as many questions as needed.

Shauwney's Skate Palace
United States
About 1 hour using the app
June 2, 2023

Working with Avada's customer service was great. I was assisted by Liz, and the replies were very fast and straightforward.

Le Petit Pélican™
Lebanon
About 1 hour using the app
November 28, 2022

Quick support. The perfect app for the FAQ page. It is easy to set up your FAQ page using this App & they provide unlimited FAQ question support. Thanks for your support.

BhaniJewels
India
About 1 hour using the app
September 4, 2022

Just started use this app. got fantastic support while installing from Avada's Esther. friendly backup.

NUINX
Israel
About 1 hour using the app
September 19, 2022

It is a good FAQ app that helps with simplifying of the FAQ Page. The whole lay-out looks better and the contact app is also great.

Peddypets
Netherlands
About 1 hour using the app
January 28, 2023

this app is helpful and has great support from Ester! highly recommended, millions of thanks! thanks :)

Doulton Water Purifier, Sole Distributor (MY) - Britain Premium Brand Since 1826
Malaysia
About 1 hour using the app
February 8, 2023

Great service. Liz troubleshooted the installation and initial set up, very impressed with the support and app so far!

MYPadL
United States
About 1 hour using the app
Edited January 7, 2023

Die App ist einfach zu bedienen. Ich habe sehr schnelle und gute Hilfe von Juliana erhalten. Thank you Juliana. Ich kann die App weiterempfehlen. Ich habe die App hauptsächlich für die FAQ benötigt. Das bearbeiten und das einfügen auf meiner Seite funktioniert ohne Probleme. Anfänglich hatte ich nur 10 FAQ Antworten zur Verfügung. Dank Juliana von Avada Help Center wurde die Anzahl schnell aufgestockt

druckerfarben24
Germany
About 1 hour using the app
October 20, 2022

Very good app and the customer service is very helpful. Liz help us to use the app properly, we can use more icon now. I can recommend it

BiBI Dolls
United Kingdom
About 1 hour using the app
Edited November 17, 2022

Great little app. Customer support from Hana was outstanding as well. I had a few questions, they quickly answered to help me clarify a few issues. I had one small issue, and Hana told me how to change it so it fit my needs. Thanks.

Canadian Electric Vehicles (canEV and icanEV)
Canada
About 1 hour using the app