Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,173)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

December 8, 2022

Good , pretty
I think it's better to use , and will make our FAQ page more richer ,and the service worker is kindly to send me help .

Fuslite
Hong Kong SAR
About 2 hours using the app
August 29, 2023

It's a helpful Shopify application! The customer support team has been responding promptly to my needs. It's reassuring to have reliable assistance when using an app.

Kaadas
United States
About 2 hours using the app
Edited August 24, 2022

My customer service agent, Esther, was very helpful in getting me setup . She was attentive and very nice!.And the app is nice and interactive.

The Trampoline
India
About 2 hours using the app
April 26, 2023

Liz was great! Answered everything promptly, and had detailed answers with screenshots to help me understand

Postcard Foods
United States
About 2 hours using the app
August 26, 2023

Outstanding customer service by Esther and the team. The FAQ app was able to replace one of my other apps without compromising on features.

Carbora Jewelry
United States
About 2 hours using the app
October 27, 2023

Sunny has been very helpful, great!

The Good Dog Mastery
Italy
About 2 hours using the app
August 8, 2022

Special thanks to Hana! She's very helpful and nice. This app is so far very great and the page is beautiful and working well. Cannot wait to try more functions! Big thanks to your development and just perfect customer service. :)

光禹地板
Taiwan
About 2 hours using the app
March 28, 2023

A great apps on shop, user friendly and easy to use. And the representative Hana is really helpful. That's the apps I would recommend to everyone.

CIRCOOTER
United States
About 2 hours using the app
May 5, 2023

Jasmine and William were extremely helpful spending a great deal of time helping me walk through the process of creating a FAQ page and working through some Shopify bugs. I am very grateful and recommend this company!

STUDLEYDUDS
United States
About 2 hours using the app
March 23, 2023

Abby's service was great. Helped me with a big problem. Thank you very much for her help. The software is also very powerful

Cyafixed
China
About 2 hours using the app