Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Customer service is very good! Prakesh helped answer all my questions and addressed some issues I had. Wish there were other layouts to choose from, but overall, a simple and clean FAQ to add to your website.
App does exactly what I needed it for. And the support is great too. Esther helped me solve all my queries very patiently and made sure that everything works. Really appreciate her work and support! Highly recommended app.
Just face a little problem with the app. Sunny is very helpful and solved my problem immediately~~~
great service! great app! emily was great at providing really good service. I tried many apps and this was the best so far
Great service. Very helpful to a person just learning Shopify!
Nice App, Fast answer and good care about user :)
Thanks you Esther
Super easy to set up and just what I needed! Hana from Avada was able to help me configure it quickly. Highly recommend!
the custom service Audrey is so so nice, and helpful, spend lot of time to solve my probelm, so thanks
The Avada app works great. Created a perfectly functioning FAQ page and had quick, efficient customer support. Liz was able to help me out with everything I need.
This app was easy to use. Aisha helped me with needed info to get started. Though my preferred local language was not available. It was easy to edit the app with my preferred language.