Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Hana was very nice and helpful with my situation. The app works really good with what we needed - definitely an asset.
I can't express how pleased I am with the FAQ app I recently integrated into my online store, and the exceptional customer service I received from Esther. The combination of a fantastic product and top-notch support truly sets this app apart.
First and foremost, the FAQ app itself is a game-changer. It seamlessly integrates with my store theme, enhancing its aesthetics and functionality. The app's user-friendly interface allowed me to create and customize my FAQ section effortlessly. It provided me with a wide range of styling options to ensure that the FAQs blend seamlessly with the overall design of my website. The ability to categorize and organize my FAQs made it incredibly easy for my customers to find the information they were looking for. It's safe to say that this app has significantly improved the user experience on my website.
However, what truly sets this app apart is the exceptional customer service provided by Esther. From the moment I reached out for assistance, she was prompt, professional, and incredibly helpful. Esther went above and beyond to ensure that my questions were answered and that I had all the support I needed to make the most of the app. Her knowledge and expertise were evident, and she guided me through the setup process step by step, making it a breeze. It's rare to encounter such dedicated and knowledgeable customer support these days, and Esther truly exceeded my expectations.
In summary, I highly recommend this FAQ app to anyone looking to enhance their online store with a well-structured and aesthetically pleasing FAQ section. Not only is the product outstanding, but the exceptional customer service provided by Esther makes it a must-have for any e-commerce business. My website looks better than ever, and I owe it all to this fantastic app and the wonderful support team behind it. Thank you!
Great job done by Avada. Efficiency and agility, everything we need in just one app. We thank Lydia for all the support she offered together.
Hervorragend! Die Dame im Chat hat mir mit meinem Anliegen umgehend weitergeholfen und nun ist mein Onlineshop um eine wunderschöne Facette reicher.
Wir haben AVADA entwickelt, um jedem Kunden, der durch unsere Tür kommt, den bestmöglichen Service zu bieten. Wir können Ihnen nicht genug dafür danken, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen und uns daran zu erinnern, warum wir tun, was wir tun.
Alles Gute,
AVADA-Support-Team
Great customer support, Esther and Gideon helped me out. Response was quick and solved all my queries.
Esther helped me through what I needed. Fast and to the point! Thank you Esther and thank you Avada! Truly appreciate this free service.
Sehr gute und unkomplizierte App. Funktioniert einwandfrei und wenn mal was nicht funktioniert wird einem im Chat sofort geholfen. Juliana war sehr freundlich und konnte das Problem sofort lösen.
This app is wonderful! And it is amazing that it is free. It is so easy to set up, and the support is amazing. Abby answered all my questions immediately. We love it!
I asked for unlimited FAQ questions and @hanna helps me very fast, thank you for this useful and great app.
Hana was really fast and kind with the support.
she was really pacient
Good app and support
recommended