Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,144)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

Edited May 29, 2023

Thanks for the help, Sunny. Excellent customer service which can actually solve your problem. Very fast response, too. Will recommend this app.

HomeEazily
Singapore
About 1 hour using the app
March 24, 2023

This app is great and easy to customize!! Extremely easy to add personalized FAQs, highly recommend!! If you need help, Abby from chat support is extremely quick to answer and very helpful!

Two Crafty Gays
United States
About 1 hour using the app
February 23, 2023

Such a great app for customer support questions! Support from this app was almost instant - Hakeem was a great help!

She Taboo
United States
About 1 hour using the app
November 14, 2022

The app is great & easy to use!
Support is also amazing - Thank You specifically to "Emily" for answering all my questions!

VegaSnacks
Luxembourg
About 1 hour using the app
September 16, 2022

Nyss installerat appen och fick superbra support direkt! Verkar göra vad den lovar. Gillar att den kunde anpassas med mina färger och manuellt översättas till svenska.

Sanna fo
Sweden
About 1 hour using the app
March 5, 2023

amazing app. It's really the best one to add your FAQ page and instant chat with buyers. I recommand it

Modacases
China
About 1 hour using the app
February 20, 2023

I had the pleasure of working with Aisha from this company, and I must say, I was thoroughly impressed with her services. Aisha's commitment to fast response and precise solutions was exceptional, and it made my experience with her incredibly smooth and stress-free. From the moment I reached out to her, she was attentive and dedicated to providing me with accurate information and guidance. Her expertise was evident in the precise solutions she provided to my questions and concerns. I highly recommend Aisha to anyone in need of fast, efficient, and professional service. Thank you, Aisha, for a fantastic experience!

RonRav
United States
About 1 hour using the app
November 15, 2022

I had a great customer service experience with Liz. She was very kind and supportive going out of her way to help fix me a font issue.

Calx
United States
About 1 hour using the app
April 29, 2023

Amazing support, Prakash is the best! Avada by far has the best support and assist you quickly and efficiently to get your work done asap.

Swift Seal
United States
44 minutes using the app
April 4, 2023

Supporto molto rapido ed efficiente. Prakash è stato molto disponibile, grazie mille per il tuo aiuto!

Cheval Drapeau
Italy
44 minutes using the app