Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,145)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
Refine
-
By rating
So far I am very impressed. Been testing several chat and faq apps and this is several steps ahead. Can't believe it's free (for now I think at least)
Very good app, works just fine and its freeee! There's a limitation of 10 FAQ questions, but when i reached it Esther, through chat, removed the limitation
Tech support with Hana was AMAZING very quick and responsive. Loving the app so far.
Simple d'utilisation et afin d'avoir une FAQ illimité, le service client est très réactif ! Cela n'a pris que quelques minutes. Merci à Sunny pour son service.
Un'app essenziale ed utile per ogni sito e commerce. Grafica ottima e intuitiva, grande assistenza in particolare Jasmine.
This is an amazing product, its free and I got a lot of support from one of their team members by the name of Emily.
The APP is very good, which uses conveniently, and the Hana replies useful and quickly. I recommend it to you.
Sunny was prompt, quick on responses and helped with my inquiries well and professionally. Great app too!
Hallyfe was able to answer my inquiry within a couple of minutes, great support. I've only just installed the app so I can't talk too much about it yet but from what I see so far, I should be able to build a pretty good FAQ page, which is all I wanted.
Simple to use, and it has everything I need to build my FAQ page. Esther helped me set up, and made it easier to get things going.