Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

March 5, 2023

amazing app. It's really the best one to add your FAQ page and instant chat with buyers. I recommand it

Modacases
China
About 1 hour using the app
February 20, 2023

I had the pleasure of working with Aisha from this company, and I must say, I was thoroughly impressed with her services. Aisha's commitment to fast response and precise solutions was exceptional, and it made my experience with her incredibly smooth and stress-free. From the moment I reached out to her, she was attentive and dedicated to providing me with accurate information and guidance. Her expertise was evident in the precise solutions she provided to my questions and concerns. I highly recommend Aisha to anyone in need of fast, efficient, and professional service. Thank you, Aisha, for a fantastic experience!

RonRav
United States
About 1 hour using the app
November 15, 2022

I had a great customer service experience with Liz. She was very kind and supportive going out of her way to help fix me a font issue.

Calx
United States
About 1 hour using the app
April 29, 2023

Amazing support, Prakash is the best! Avada by far has the best support and assist you quickly and efficiently to get your work done asap.

Swift Seal
United States
44 minutes using the app
April 4, 2023

Supporto molto rapido ed efficiente. Prakash è stato molto disponibile, grazie mille per il tuo aiuto!

Cheval Drapeau
Italy
44 minutes using the app
June 20, 2023

Geweldige app met uitstekende support. Speciaal dank aan Juliana. Haar hulp en vriendelijkheid zijn zeer prettig!

Evandy
Netherlands
44 minutes using the app
July 24, 2023

Emily has offered me quick and professional help. Such a friendly customer service! Keep on going :)!

tinycurtains
Germany
43 minutes using the app
March 30, 2023

The interface of the app is totally clear and fluid. Really good experience and usability!
I have asked to Esther some tips and she was ready to tell me everything, really fast!
Amazing :))

Santacandida Shop
Italy
41 minutes using the app
February 18, 2023

Prakash was incredibly helpful, patient and efficient in resolving my issues with the website. The instructions provided were clear and easy to follow, which made the process very smooth. Their willingness to go above and beyond to ensure that my needs were met was very much appreciated. Overall, the experience was great and I am very satisfied with the level of support provided by the team. I would highly recommend their services to anyone in need of website support.

pourmonboutchou
France
41 minutes using the app
September 22, 2022

Emily was a great help in getting this set up! Response was super fast and so very helpful! Can't wait to finish configurations so that I can get it going on my website. Cheers!

Tipsy Truck Delivery
United States
41 minutes using the app