Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

October 27, 2023

Sunny has been very helpful, great!

The Good Dog Mastery
Italy
About 2 hours using the app
August 8, 2022

Special thanks to Hana! She's very helpful and nice. This app is so far very great and the page is beautiful and working well. Cannot wait to try more functions! Big thanks to your development and just perfect customer service. :)

光禹地板
Taiwan
About 2 hours using the app
March 28, 2023

A great apps on shop, user friendly and easy to use. And the representative Hana is really helpful. That's the apps I would recommend to everyone.

CIRCOOTER
United States
About 2 hours using the app
May 5, 2023

Jasmine and William were extremely helpful spending a great deal of time helping me walk through the process of creating a FAQ page and working through some Shopify bugs. I am very grateful and recommend this company!

STUDLEYDUDS
United States
About 2 hours using the app
March 23, 2023

Abby's service was great. Helped me with a big problem. Thank you very much for her help. The software is also very powerful

Cyafixed
China
About 2 hours using the app
April 26, 2023

Customer service is very good! Prakesh helped answer all my questions and addressed some issues I had. Wish there were other layouts to choose from, but overall, a simple and clean FAQ to add to your website.

DiscountDressShop
United States
About 2 hours using the app
September 25, 2023

App does exactly what I needed it for. And the support is great too. Esther helped me solve all my queries very patiently and made sure that everything works. Really appreciate her work and support! Highly recommended app.

rusticindifashion
India
About 2 hours using the app
May 31, 2023

Just face a little problem with the app. Sunny is very helpful and solved my problem immediately~~~

Aquablue 伽藍
Hong Kong SAR
About 2 hours using the app
January 3, 2023

great service! great app! emily was great at providing really good service. I tried many apps and this was the best so far

High-Pressure Ionic Filtration Shower Head
Canada
About 2 hours using the app
September 15, 2023

Great service. Very helpful to a person just learning Shopify!

Perfect The Craft
United States
About 1 hour using the app