Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
Refine
-
By rating
Hana & Tech team assisted me with my issues in a jiffy, & my faq page was up in 10 minutes. Very responsive support team!
this is a good apps，because it has very good functions！and good customer service，i very like it ，thank customer service to me
Liz, is a great asset to AVADA.
Replied very quickly and solved the issues i was having.
She has removed the "Powered by Avada" label on the bottom of the FAQs page and also fixed the page style to be fitting my theme.
This App is very easy to hand and works perfectly well. Also the support is very nice and answers very fast. We would absolutely recommend!
Easy to use, chat is available 24/7 to help, which is very convenient. I would recommend.
I recently installed the Avada FAQS app for my website. The customer service provided by Abby and Esther was exceptional. They assisted me multiple times with the app set up while I was updating my FAQs pages. Abby and Esther's prompt and reliable support made the entire process much smoother. I highly recommend this app to anyone.
Je viens d'installer l'application et jusque là je la trouve simple et pratique pour ma FAQ. De plus l'assistance est très réactive si vous avez un probleme. je recommande!
I would definitely recommend it. Very easy to use and manage. Friendly and quick assistance when i contacted their chat.
I use this app to create FAQs pages for my store and is very easy to use and it is FREE. Esther responded quickly and help me with the support. Thank you
I wanted to take a moment to express my heartfelt thanks for your incredible help and support (Hana), Hana is a very nice girl who did her best to help you, and her help made a big difference Avada is very lucky to have a employee like Hana.
Thank you once again for your help, and please know that your kindness will not be forgotten.