Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,177)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
Refine
-
By rating
Liz was really helpful. I would recommend this app. The FAQ page is also very good.
The app itself was easy to set up and blended cohesively with my current theme. Tracy helped me eliminate the limitation of the # of questions I could post on the page and as I was working through and had more questions, Emily was able to give me a hand. Both reps were friendly and helpful and the fact that the app is free as well, can't ask for more to be honest!
this app helps me save lots of time to build FAQ page. Hana helped me to verify the store in a short time. 100% recommend this app.
great app, does all the job. Excellent customer support from Juliana and Jasmine as well, responsive and helpful.
Love this FAQ, has many features, unlimited FAQ and sections. plus is free. Avada Support is also Superb
This app is seriously impressive. How it is free amazes me! As mentioned in other reviews, Hana is super efficient, polite and helpful. I am really loving the Avada suite of apps. Please keep it up, this is seriously top shelf!
Top service, heel snel geholpen! Ik werd geholpen op een zondag. Dankjewel voor je hulp! Ik gebruikte de app voor mijn FAQ vragen op een gestructueerde manier weer te geven aan de klanten
I'm Japanese and my English is not good, but thanks to the very kind support I received, I was able to add the app to the site without any problems. Emily was the one who took care of me. she was very kind.Thank you!
Get great support from Jasmine; hopefully, this app will work perfectly.
Great app. Easy to install and the customer support is really quick and helpful!