Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,179)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

April 28, 2024

good services

LKgamezone
United Kingdom
About 1 hour using the app
June 10, 2023

Good app, all-time best. Happy to find it. Great experience with the customer support agent, Esther.

FragranceOutlet.io
United States
About 23 hours using the app
March 4, 2023

The FAQ and Chat is great and absolutely free for lifetime. Support is quick. Recommend to use it for your website

KenziCustom
Vietnam
About 22 hours using the app
April 23, 2024

Tony help me a lot, thanks you, very good and kind.

NR-7 E-Bike Store
United States
About 2 hours using the app
March 9, 2023

検索ボックスは日本語に対応していないようで、サポートに問い合わせると、すぐに検索ボックスを非表示にしてくれました。対応がとても速く助かりました。

The search box doesn't seem to support Japanese, so when I contacted support, they immediately hid the search box. They were very quick to respond and helpful.

relie's
Japan
About 22 hours using the app
July 13, 2023

Just installed it right now and had help from their customer service. Customer service is superb, fast and helpful. Thank you for this free app!

ZNZ Jewelry Affordagold
Philippines
About 22 hours using the app
April 22, 2024

Esther was amazing help and responded very quickly!

Shamore Hair
United Kingdom
About 2 hours using the app
September 12, 2023

Great app! Very fast customer support.. I am truly satisfied! Thanks Abby for your help!

OmniBona
Malaysia
About 21 hours using the app
April 18, 2024

I wanted to take a moment to express my sincere appreciation for good customer service I received from Nolan recently. I encountered an issue with save FAQs, and Nolan went above and beyond to assist me in resolving it promptly and efficiently.

Baby Bee
Japan
About 2 hours using the app
May 26, 2023

Great app, with cool features and awesome support team, ready to answer your questins almost instantly.

Arte Verdi
Serbia
About 21 hours using the app