Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

June 5, 2023

Simple, very easy to use app.
Aisha was really supportive. She spent almost 40 min. to resolve my issue.

The Sundook
India
4 days using the app
November 5, 2022

I'm just trying the app for the first time, for the moment the support helped me fastly thanks to Prakash.

Dichi Shop
Spain
4 months using the app
Chatty replied November 5, 2022

Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around!

Best,
AVADA Support Team

November 25, 2022

I have some issues with the icons and contact support. I talked to Esther, she instantly deals with the issue with a fast replying time.

Click Store
United Kingdom
4 days using the app
October 18, 2022

Installed the app. This app is easy to use. The chat service was very helpful, polite and quick to respond. Thanks Esther for your help and answered all my questions quickly & clearly. She was great!

Flux Outfitters
Canada
4 days using the app
October 10, 2023

App works well and great customer service!

Leap Health Sdn. Bhd.
Malaysia
4 days using the app
September 13, 2023

This app is truly remarkable, and I found myself with a couple of queries. I reached out, and to my delight, EMILY responded promptly and skillfully resolved my concerns. I'm deeply grateful for your assistance.

ADOBEWALL
Canada
3 days using the app
April 2, 2023

This application is perfect.I had one request and Juliana from support helped me to fix it in 3minutes.

Luxury Brand Hub
Cyprus
3 days using the app
August 21, 2023

Thanks a lot to Jasmine, She helped me a lot. She answered very quickly. Love this app, thank you guys so much.

Mi tienda
Mexico
3 days using the app
September 19, 2023

Thanks to Hana from the Avada team my problem was solved in a eye blink!

mijnenergiebesparing.be
Belgium
3 days using the app
October 1, 2023

とても早い返信で分かりやすく教えてくれる。
アプリの仕様感は直感的で分かりやすいです。
とりあえず日本語でどれだけのFAQページが作れるか試してみます。

Omutopia~ABDLショップ~
Japan
3 days using the app