Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

August 30, 2022

FAQを作成したく、お試しで利用させていただきましたが、カスタマーサポートが迅速で、丁寧で、安心できるアプリでした。(現在使用中ですので、まだわかりませんが、今後使用させていただき、さらに様子を見たいと思います。)

ゆらぎやすいわたしの、おまもり薬膳ショップ
Japan
6 days using the app
Edited January 18, 2023

5 stars! Prakash was very helpful, nice, wonderful, and quick with support. I thank him! I'm greatful for this app

FresherBlends
United States
6 days using the app
October 4, 2022

Excelente aplicación!! me sirvió mucho, el soporte que dan es excelente aun cuando es en idioma inglés me ayudaron y resolvieron todas mis dudas, la recomiendo al 100%

Vedalo
Mexico
6 days using the app
December 4, 2022

It is easy to use, has multiple customized ways, and the customer support is on time and helpful! Best of all, it is FREE ;)

oleapai
China
6 days using the app
Edited March 28, 2023

Amazing support provided by Sunny, very fast, professional and helpful!
Quick and easy to use, you can customize the colors, and you can add WhatsApp for quick customer support.

kensance
Lebanon
6 days using the app
Edited January 3, 2023

Hi, ich habe die App noch nicht lange, daher kann ich noch nicht viel sagen, da ich diese noch teste. Der Kundenservice ist 1A und danke auch an Tony, der sofort reagiert hat und ich konnte innerhalb von 1 Minute weiterarbeiten. Ich brauchte noch ein Icon für mein Loyality Programm in den FAQs. Tony hat prompt geantwortet. Danke und eine Bewertung der App wird folgen, sobald ich alles eingerichtet habe und getestet habe.
Ich empfehle den netten Kundenservice und bin gespannt, was ich noch alles mit der App machen kann und wie es von den Kunden angenommen wird. Bis zur nächsten Rezension! Ich wünsche allen ein schönes neues Jahr!

HELDENTIER
Germany
6 days using the app
May 26, 2023

I highly recommend this app to you all, this is so easy and convenient to use. They have a super instant support team, I asked them to help they handle it very fast. great

Olivia Studio
United States
5 months using the app
December 19, 2022

I was experiencing an issue adding the Pop-up Live chat to my store. "Hallyfe" was excellent and prompt to handle my problem.

CAJD Apparel More
United States
5 days using the app
August 22, 2023

The app is useful, there was a small customization request about the app, Esther and Tony helped us about it as soon as possible. Thank you.

Wall Art Istanbul
United States
5 days using the app
April 17, 2023

So far so good, Jasmine and Anivia helped a lot, they added the CSS to adjust the position for me, and the faq function is the most my favorite part!

Canaan
United States
5 days using the app